Intern, Sales Operations - Masco Corporation
Saint Paul, MN
About the Job
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function:
Verint is currently seeking a talented and energetic individual as a Sales Operations intern to be responsible for understanding and documenting new sales and customer engagement workflows as Verint technology stack gets updated with new AI driven solutions. This role plays an important part in identifying opportunities for change and improvement in existing processes as new solutions are incorporated within sales tech stack. This role works cross-functionally and coordinates with sales, renewals and back office order management teams. We're looking for a collaborative, ambitious initiative-taker who has a passion for driving business results.
Principal Duties and Essential Responsibilities:
+ Understand and document the order management workflow for direct sales, channel partners and renewal processes
+ Identify the changes and help measure the impact, as new customer engagement tools are rolled out within the sales organization
+ Document the future state of sales workflow based on the new solutions incorporated
+ Work with Backoffice teams to identify potential areas of improvement and suggest appropriate solutions to improve efficiency or remove operational bottlenecks
+ Participate in testing newly developed Sales Dashboards and various KPIs
+ CRM management: Work with Salesforce Admin to run health check on accounts and assist in cleanup
+ Learn about Verint products and technology, as well as industry trends and technology sales.
Minimum Requirements:
+ Currently enrolled and pursuing a degree in Business Administration, Business Management, Sales, Operations, or a relevant field
+ Excellent academic performance
+ Possess excellent written and verbal communication with demonstrated team working skills
+ Possess creativity, flexibility, variety, and growth potential
+ Should be open-minded, a fast learner, enthusiastic, and adaptable
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
+ The desire to become an expert within the technology sales and operations field.
+ Excellent communicator
+ Can-do attitude and an analytical person.
+ Curious by nature and willing to learn new things.
+ Experience with Microsoft Office, Visio, Salesforce, Power BI are a plus.
MIN: $20/HR
MAX: $30/HR
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_
Overview of Job Function:
Verint is currently seeking a talented and energetic individual as a Sales Operations intern to be responsible for understanding and documenting new sales and customer engagement workflows as Verint technology stack gets updated with new AI driven solutions. This role plays an important part in identifying opportunities for change and improvement in existing processes as new solutions are incorporated within sales tech stack. This role works cross-functionally and coordinates with sales, renewals and back office order management teams. We're looking for a collaborative, ambitious initiative-taker who has a passion for driving business results.
Principal Duties and Essential Responsibilities:
+ Understand and document the order management workflow for direct sales, channel partners and renewal processes
+ Identify the changes and help measure the impact, as new customer engagement tools are rolled out within the sales organization
+ Document the future state of sales workflow based on the new solutions incorporated
+ Work with Backoffice teams to identify potential areas of improvement and suggest appropriate solutions to improve efficiency or remove operational bottlenecks
+ Participate in testing newly developed Sales Dashboards and various KPIs
+ CRM management: Work with Salesforce Admin to run health check on accounts and assist in cleanup
+ Learn about Verint products and technology, as well as industry trends and technology sales.
Minimum Requirements:
+ Currently enrolled and pursuing a degree in Business Administration, Business Management, Sales, Operations, or a relevant field
+ Excellent academic performance
+ Possess excellent written and verbal communication with demonstrated team working skills
+ Possess creativity, flexibility, variety, and growth potential
+ Should be open-minded, a fast learner, enthusiastic, and adaptable
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
+ The desire to become an expert within the technology sales and operations field.
+ Excellent communicator
+ Can-do attitude and an analytical person.
+ Curious by nature and willing to learn new things.
+ Experience with Microsoft Office, Visio, Salesforce, Power BI are a plus.
MIN: $20/HR
MAX: $30/HR
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_
Source : Masco Corporation