Intern, IT (Infrastructure Services) - Leviton Manufacturing
Melville, NY 11747
About the Job
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview:Department: Information Technology
Manager's Title: Manager, Global Infrastructure Services
Start Date: Summer 2024 (On-site, Melville, NY); Must be able to commute to work daily; No housing stipends.
This position will work with our Manager of IT Global Infrastructure Services as a support resource on several service desk and project related tasks assigned to the team. Environments include Office 365 (MS Teams, SharePoint, Exchange), Windows & Linux file servers, Networking, Active Directory & Vmware.
Responsibilities:- Assist team in identifying issues reported by users via our ticketing system.
- Learn Service Desk system to properly correspond with users and document troubleshooting steps and remediations. Including triaging and re-assigning tickets as necessary.
- Learn SharePoint Online to build and edit existing SharePoint sites, lists and document libraries.
- Support the team in pilot testing new technologies and upgrades, ie Copilot, server builds, network setups, etc
- Create flow charts and spreadsheets in support of our projects.
- Perform other duties as assigned.
- Basic knowledge of Active Directory, Networking, Windows & Linux Operating systems, IT Service Desk systems.
- Experience with SharePoint Online a plus.
- Experience with problem solving.
- Proficient with Microsoft Office products such as Excel, Word, PowerPoint and Outlook.
- Experience with Microsoft Teams a plus.
- Must be a college student currently enrolled as a sophomore or higher pursing a Bachelors or Master's degree in Information Technology, Computer Science, or related fields.
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The future looks brighter than ever. Join our team now!
Salary Range:$16.00 - $22.00 per hour:#LI-AS1, #LI-Onsite