Intern - IT Business Analyst - Remote - SiteOne Landscape Supply

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. 

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including:  irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

The selected Business Analyst will be responsible for working as part of an IT Application development team to analyze point-of-sale system user experiences, understand end user needs, solicit and document stakeholder goals and requirements, groom user stories, and support ongoing integration and enhancement requests.

Responsibilities:

• Partner with Project Management, Operations, Developers and Business stakeholders to identify business goals; document current state business/technical processes and data flows; document future state processes and data flows; document gap analysis between current state and future state
• Work with on requirements gathering, analysis and verification to write effective user stories/requirement statements that are complete, consistent, concise, accurate, traceable, and verifiable
• Help to identify impacted business and IT areas, seek appropriate representatives across the teams, and lead discussions to identify issues, impacts, possible solutions and project estimates
• Partner with Technical and Architecture resources to design possible, feasible solutions, leveraging current assets as appropriate and consistent with the broader enterprise direction
• Participate in discussions and design sessions involving the appropriate resources in decisions concerning UX/UIs, operational procedures, data flows, data integrity, data integration, business process reengineering and project phasing
• Ensure clarity between business, customer feedback and IT to ensure that IT knows expected value, what needs to be built and the business agrees the solution meets the need
• Partner with Technical, QA and Business to verify the solution solves business needs and functions as agreed
• Partner with Customer Support, field employees and Operations to understand and document end user problems and expectations.
• Help triage production issues and gather information required for a developer’s root cause analysis and solution design

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.