Intern - Global Guardian Account Management - Global Guardian
Mclean, VA 22102
About the Job
Global Guardian – Intern (Account Management)
The ideal candidate will be able to support the Global Guardian Account Management Team in appropriately identifying and actioning the needs of both new and current customers to ensure the highest quality end-user experience. This will be done by developing an appropriate level of knowledge on product offerings and ultimately communicating with clients and internal team members to understand better and mitigate any issues the customers may face.
Responsibilities
Qualifications
The ideal candidate will be able to support the Global Guardian Account Management Team in appropriately identifying and actioning the needs of both new and current customers to ensure the highest quality end-user experience. This will be done by developing an appropriate level of knowledge on product offerings and ultimately communicating with clients and internal team members to understand better and mitigate any issues the customers may face.
Responsibilities
- Support the Account Management team in executing daily tasks to ensure the highest quality customer experience.
- Create and maintain relationships with customers to better understand and achieve their needs.
- Meet regularly with the Account Management team to advance strategic initiatives.
- Data entry and accuracy verification within Microsoft Office platforms, Customer Relationship Management (CRM), and other internal systems.
- Manage upkeep of reporting data for customers' accounts.
Qualifications
- Recent college graduates or rising college seniors pursuing a Bachelor’s or Master’s degree (Preferred Areas of Study: Business, Criminology, National Security, International Affairs, Foreign Languages, etc.)
- Based in Virginia, Maryland, or Washington, D.C. for the duration of the internship
- Articulate and well-accustomed to a client-facing role
- Highly motivated and organized, with the ability to meet deadlines promptly
- Superb communication skills and attention to detail
- Work well both independently and in a team setting
- Proficient in Microsoft Office
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Source : Global Guardian