Intermodal Dispatcher - Middle Bay - ASF Intermodal, LLC
Charleston, SC SC
About the Job
Middle Bay Transportation is looking for an Intermodal Dispatcher for our Charleston, South Carolina terminal. If you're interested in working with the industry's leader and have a commitment to success through safety, personal empowerment and collaboration, this is the place for you.
Purpose and Scope:
Work with terminal team to provide service to customers from the initial orders to the completion of the deliveries.
Responsibilities / Essential Functions:
-Coordinate and schedule loads.
-Communicate daily with drivers on schedules for pick-ups and deliveries.
-Prioritize loads for the most efficient and cost effective solution for customers.
-Track shipments for customers.
-Resolve issues with pick-ups and deliveries.
-Inform and stay in constant communication with Customer Service Rep to resolve issues that may arise.
-Perform other duties as assigned including back-up for other employees.
Qualifications:
-Prior intermodal dispatch experience required.
-Strong decision making and prioritizing skills required.
-Ability to handle multiple tasks and work with minimal supervision in a fast-paced environment.
-Must have good interpersonal and communication skills for interacting with internal employees / drivers and external customers.
Working Conditions:
Terminal/Office environment; extended working hours may be occasionally necessary.