Intermediate Systems Administrator (Data Services) - Vision Information Technology Consultants LLC

Vision IT is a woman-owned business supporting the Department of Defense, and the Federal Sector IT initiatives for the last two decades. Working side-by-side, Vision IT assists to meet the challenge of mission critical functions by delivering flexible, adaptable solutions built on the foundation of a reliable infrastructure offering IT, Cyber, Logistics, Security, and Aviation Support Services.

We have an immediate need for an Intermediate Systems Administrator (Data Services) to support a mission driven contract located in AZ. This dynamic role supports activities related to virtual infrastructure, storage area network administration, and backup/restoration administration. The ideal candidate will assist in supporting the following assets: VMware Virtual Machines, VMware application management servers, Backup Appliances, Hypervisor, Server Blade Chassis, Disk Arrays, and Storage Switches.

Clearance Requirement:

• Active Secret clearance

Responsibilities Include:

• Implement, deploy, operate, and maintain the virtual infrastructure and data services enclaves at remote installations.
• Perform fault management, trouble analysis, support incident handling, and reporting for all VI systems.
• Install, configure, and maintain both physical and virtual storage and enterprise services.
• Monitor the capacity of storage and virtual environments to ensure adequate resources are available to meet mission requirements.
• Provide restoration and disaster recovery support for all critical systems and services.
• Support patching and system hardening through STIG application.
• Develops, updates, and provides evidence for POAM maintenance and resolutions for all team-controlled assets identified with an open security vulnerability requiring mitigation.
• In conjunction with internal and external customers, perform Continual Service Improvement actions to refine and improve reporting capabilities in VMWare vRealize Operations Manager.
• Resolve Incidents/Tickets in accordance with documented procedures.
• Perform Quality Assurance follow-up with customers/end users.
• Comply with documented processes and procedures.
• Utilize monitoring tools such as VMWare vRealize Operations Manager and Microsoft SCOM.
• Hosts virtualized Operating Systems and Appliances for Technical teams and customers.
• Provides guidance and work leadership to less-experienced cyber security analysts and other technical staff.
• Follow ITIL best practices to manage tickets and processes.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
• Participate in special projects as required.

Minimum Qualifications:

• HS +6 or AA/AS +4 or BA/BS +2 years' experience
• Demonstrate initiative and be results oriented with flexibility and tenacity!
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances.
• Be able to demonstrate strong knowledge and experience with different enterprise level backup and recovery software.
• Be able to demonstrate strong knowledge and experience with different disk-based backup appliances.
• Strong dedication to provide quality customer service.
• Demonstrated knowledge of various SAN hardware and software to include maintenance, troubleshooting and root cause analysis.
• The ideal candidate would have experience with Data Domain, NetBackup, EMC Unity and EMC VNX backup and storage devices and software.
• Effective problem-solving skills and inherent decision-making ability
• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue.
• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager.

Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vision IT's employees to perform their job duties may result in discipline up to and including discharge.