Intensive In-Home Team Leader - Family First Community Services, LLC
Charlotte, NC
About the Job
This position requires a clinical license and Qualities Professional status according to 10A NCAC 27G.0104 and who have a minimum of 1 year's documented experience with the Child and Adolescent Mental Health population.
For clients whose primary disability is Substance Abuse, the CCS or LCAS must perform the IIH Team Leader role unless a CSAC, CCS, or LCAS level IIH Technician is already on the team.
One FTE Team Leader who is a Licensed Professional who has the knowledge, skills, and abilities required by the population and age to be served (may be filled by no more than two individuals). A provisionally licensed or board-eligible QP actively seeking licensure may serve as the team leader conditional upon being fully licensed within 30 months.
Duties/Responsibilities (other duties may be assigned):
Based on NC State Intensive In-Home Service Definition, duties and responsibilities for this position are:
- Providing individual and family therapy for each client served by the team.
- Designating the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each child.
- Providing and coordinating the assessment and reassessment of the client's clinical needs.
- Providing clinical expertise and guidance to the IIH team members in the team's interventions with the client.
- Providing the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all IIH team members exclusive of the team leader.
- Coordinates and oversee the initial and ongoing assessment activities.
- Convening the child/family team for person centered planning
- Completing the initial development and ongoing revision of the PCP and ensuring its implementation
- Consulting with identified medical and non-medical providers, engaging community and natural supports, and including their input in the person-centered planning process.
- Ensuring linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
- Providing and coordinating behavioral health services and other interventions for the clients/families with other licensed professionals and child/family team members.
- Monitoring and documenting the status of the client's progress and the effectiveness of the strategies and interventions outlined in the PCP.
- Participating in the person-centered planning process
- Assisting with implementing a home-based behavioral support plan with the client and his/her caregivers as indicated in the PCP.
- Providing psychoeducation as indicated in the PCP.
- Monitoring and evaluating the effectiveness of interventions, as evidenced by symptom reduction and progress toward goals identified in the PCP.
- Providing crisis interventions
- Identifying providers, engaging community and natural supports, and including their input in the person centered planning process.
In addition to NC State Definition of Community Support Services, FFCS also requires position to:
- Job knowledge:
- Demonstrate professional and specialized knowledge required to perform the job.
- Quality of Work:
- Completes assignments with thoroughness and accuracy.
- Attend regularly scheduled monthly child and family team meetings to assist treatment team members with providing input and feedback.
- Assist with family integration into all services.
- Enter progress note as required after each service being rendered.
- 24/7/365 on call for the Team assigned.
- Quantity of Work:
- Demonstrates ability to manage several responsibilities simultaneously, demonstrates willingness and ability to carry a fair share of the workload.
- Planning and Organizing:
- Plan and organize work, coordinate with others, and establish appropriate priorities.
- Dependability:
- Monitors projects and exercises follow-through, adhere to time frames, and its on time for meetings and appointments.
- Attend all staff meetings and required training as scheduled.
- Integrity:
- Represents self and situations honestly, understands and maintains confidentiality.
- Relating to Others:
- Maintains positive work relationship with supervisors with peers and those who report to and/or interact with employee. Team player.
- Communication:
- Express ideas clearly both orally and in writing, listens well and responds appropriately. Provide on-going contact with consumers, families, and providers.
- Demonstrate open and clear communication between consumers, families, and providers - respond to consumer/family inquires within 1 business day or 15 minutes for crisis situation.
- Check company email daily and communicate effectively with co-workers and supervisors.
- Commitment to Company Goals:
- Clearly understands and communicates company policies and goals related to the program.
- Judgment, Critical Thinking, and Decision Making:
- Effectively analyzes problems, determines appropriate action for solutions, and exhibits timely and decisive action.
- Professional Development:
- Keeps professional knowledge up to date and seeks to increase job knowledge through additional course work, seminars, and reading, demonstrate ability to apply new information to enhance effectiveness on the job
- Initiative
- Is a self-starter, seeks and assumes greater responsibilities, monitors projects independently, and follows through appropriately.
- Creativity
- Offers innovative ideas that contribute to meeting assignment objectives and department goals.
- Flexibility
- Adapts to change, accepts new ideas and approaches to work, responds appropriately to criticism and to suggestions for work improvement.
- Professional dress/language/conduct/positive attitude
- Random Drug Screening
- Use of office equipment/software/computer knowledge
- Ability to be insured if driving company vehicle if applicable
Training Requirements: IIH Technicians must complete all necessary training required by NC State to perform IIH services (see service definition).
This staff member is expected to demonstrate commitment, competence, people skills and adaptability. The above statements are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all personnel so assigned. FFCS reserves the right to amend and/or make changes to this job description as needed.
This staff member must have no substantiated findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry.