Integrated Facility Services Manager - Minneapolis, MN - General Mills

This position provides strategic direction for our Global Workplace Solutions managed sites through a focused effort on vendor and contract management, system integration planning and execution, and key service delivery optimization.  This position should be a highly motivated self-starter with a passion for customer service and team leadership.  

KEY ACCOUNTABILITIES: 

• Significant focus on service optimization including using levers such as data analytics, sourcing, scope refinement and policy enforcement
• Support Operations by providing communication standards and facility policies
• Drive Integrated Workplace Management System (IWMS) system roadmap; focused on customer experience, equipment reliability, operational cost management and long-range capital planning
• Influence across teams to develop service metrics or indicators
• Translate data and improvement ideas into roadmap of opportunities that will create impactful results
• Oversee Operations capital plan; implement and continually improve capital project administration structure for full GWS team
• Manage variety of current preferred partners and assist with overall vendor strategy
• Ensure efficient operation while driving operational cost containment and service improvements to meet/exceed industry trends and oversee annual operating budget of $50MM.
• Partner with other GMI areas (Sourcing, GSE, Security, Workplace Design)
• Partner with internal stakeholders on service and technical challenges; including site or service changes
• Manage, develop, and direct a staff that handles all daily operation and strategic planning for physical asset management.  Strategic partner instrumental in creating service support plans for unique business needs. 

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in engineering or relevant technical field or related years of experience in similar role
• 8+ years of related experience 
• Knowledge of Integrated Workplace Management System (IWMS) tools or frameworks (Nuvolo experience preferred)
• Technical aptitude around workplace management systems and facility equipment 
• Knowledge of project management framework
• Strong customer service focus with a positive and enthusiastic attitude
• Demonstrate professionalism, integrity, maturity, and ability to handle confidential information
• Must be able to prioritize multiple projects simultaneously and respond to requests on tight deadlines
• Lead with a safety-first mindset
• Ability to work across multiple Minneapolis locations (onsite ~75% of time)

PREFERRED QUALIFICATIONS:

• Knowledge of building control systems (BAS and IoT)
• Willingness and ability to learn new soft and technical skills

ADDITIONAL CONSIDERATIONS: 

• This role's location is Minneapolis & is not remote eligible at this time.
• International relocation or international remote working arrangements (outside of the US) will not be considered. 
• Applicants for this position must be currently authorized to work in the United States on a full time basis. 
• General Mills will not sponsor applicants for this position for the work visas.

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.