Intake Specialist - TEEMA Group

Intake Specialist - TEEMA Group, Inglewood, CA, USA

The Intake Specialist will be responsible for providing excellent customer service and support to our clients. This role requires a highly organized individual with excellent communication and problem-solving skills.

Responsibilities:

• Performs client eligibility screening and assessment.

• Aids clients in gathering required information for program enrollment.

• Handles client intake procedures, completes intake packets, and enters intake and discharge data into the program database, along with other necessary client details for reporting.

• Conducts individual or group program orientations for clients.

• Electronically tracks client entries and exits, inputting data into the program database and, if applicable, into the Homeless Management Information System (HMIS).

• Ensures MyCaseRecords (MCR) documentation is kept current.

• Contributes to the creation of client information and program data reports, including monthly, quarterly, and annual reports, utilizing MCR and HMIS data.

• Collaborates with Program Coordinator, Case Managers, and Housing/Outreach Specialists in monitoring and documenting services.

• Assists in maintaining archives of inactive client files.

• Maintains ongoing commitment to quality documentation practices.

• Offers direct and confidential support to management and staff.

• Assists in procuring and managing necessary program supplies and office equipment.

• Communicates program guidelines to clients and community partners.

• Supports monthly aftercare follow-up procedures.

• Perform other duties as assigned.

Qualifications:

• Bachelors degree in social services field or a related field preferred.

• One year of experience in social services or related field required.

• Valid drivers license is required

Benefits:

• Direct Hire

• Competitive salary and benefits package.

  If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!