Intake Specialist - Maze of Life Resource Center

ABOUT US

  Maze of Life is a resource center committed to educating, redirecting, and empowering our clients to lead purpose-filled lives. We offer a variety of classes and services designed to assist individuals in navigating life's challenges.

  We use Cognitive Behavioral Therapy-based concepts and curriculum and are keen to help our clients progress in life for those who are truly ready to start the process of re-inventing themselves and becoming all that they could possibly imagine.

We are an entrepreneur-driven culture.

Re-Entry Program

The purpose of our re-entry program is to help those in the parole/probation community in every phase of their reintegration. Whether they are just starting out or looking to advance further, we are here to meet them where they are at.

A glance into what the re-entry program has to offer;

• Personalized Support: Assessing where our clients are in their journey, then providing tailored assistance and guidance.
• Educational Classes: Offering everything from literacy to computer skills.
• Job Preparation: From resume writing to interview coaching.
• Wellness and Guidance: Emotional support and wellness programs to ensure our clients feel secure, empowered, and ready for their next step.

INTAKE SPECIALIST

      An intake specialist is the first point of contact with clientele, guiding them through the initial onboarding with our program. 

It is important for intake specialists to have strong communication and organizational skills, as you help process clients before their scheduled session. 

This is an in-person position within Boston, MA.

REQUIREMENTS 

• Must be comfortable assisting the parole/probation population
• Excellent in written and verbal communications
• Strong organizational skills
• Approachable and client-oriented 
• Attentive to details 
• Dependable punctuality  
• Passion to help others
• Eagerness to expand your knowledge
• Multilingual is a plus [Not Required]

RESPONSIBILITIES

• Welcome clients to the facility
• Complete all admissions paperwork and enter it digitally
• Assist with scheduling needs
• Answer phone and email inquiries
• Address any clients complaints or concerns
• Perform clerical work such as paperwork, copying and filing.