Intake Coordinator - Gables Search Group

Are you someone who thrives in a dynamic environment, enjoys interacting with people, and has a knack for organization? We are on the lookout for an enthusiastic Intake Coordinator to join our team in Boca Raton! This role is perfect for someone who is detail-oriented, loves providing excellent customer service, and is skilled at managing multiple tasks efficiently.

What You'll Be Doing:

• Providing top-notch customer service from the first request to the completion of services.
• Accurately logging referrals received through our secure client portal.
• Keeping the Team Lead and clients informed of any scheduling issues or delays.
• Verifying information by contacting relevant agencies or individuals.
• Using our company software and equipment efficiently.
• Demonstrating excellent organizational skills and attention to detail while managing multiple priorities.
• Communicating effectively using correct English, spelling, and grammar.
• Maintaining confidentiality and adhering to HIPAA, Conflict of Interest, and Ethics guidelines.
• Understanding and applying current URAC standards relevant to job functions.

What We're Looking For:

• High School Diploma or equivalent.
• Proficiency in the MS Office Suite.
• Excellent verbal and written communication skills.
• Ability to organize and prioritize tasks effectively.
• Willingness to accept and apply constructive feedback.
• Experience with imaging and scanning documents is a plus.

What We Offer:

We provide a supportive environment where you can grow and develop your skills. Enjoy being part of a team that values your contributions and offers great benefits.

Join us in making a difference by ensuring our clients receive the best service possible. We can't wait to meet you!