Intake Admin - Judge Group

Are you a Admin Assistant looking to further your career while being able to help out your local community? Well, look no further! Our client is in need of a Intake Admin in the New York, NY Area. Sound Interesting? Good, send your most recent resume to me at: mpagano@judge.com or apply now for immediate consideration.

Scope of Role:

Location: 62 Chelsea Piers New York, NY 10011

Pay: Competitive and Dependent on Experience

Hours: No set hours yet but looking to be around 8am – 5pm.

The primary responsibility of Intake Admins is to assist in managing all requests of the clients during onsite testing. The duties include but are not limited to:  

•             The intake Admin is responsible for their individual check-in set up, maintaining OHL I.S. Daily logs, patient check-in, and communicating further instructions to patient regarding testing process.  

•             Intake Admin must demonstrate skills in troubleshooting, logical analysis, problem escalation, documentation, and reporting within a technically oriented customer service environment.  

•             They must provide excellent customer service to patients while accurately updating patient demographics and communicating with internal team throughout the process. 

•             Intake Admin will collect specimens while following department policies/procedures for specimen collection, including but not limited to universal standard precautions, and provide all specimen to lab in timely manner. 

•             They will communicate and resolve problems associated with specimen collection and labeling with Nursing staff and Lab Admins. 

•             Intake Admin will act as a runner between testing site and laboratory, specimen collection procedure will vary by location. 

•             Intake Admin will communicate with onsite collection staff to ensure they are fully stocked on supplies and are responsible for restocking each station prior to closing.  

JOB QUALIFICATIONS

•             2+ years of direct experience preferred

•             Strong communication skills

•             Comfortable with ambiguity and complexity

•             Ability to excel in a fast-paced, start-up environment

•             Attention to detail and ability to multitask

•             Have good communication via phone and email

•             Computer proficiency and documentation skills

•             Ability to manage logistics of all aspects of laboratory test orders, from sample receipt to result delivery

•             Demonstrates exceptional customer service

Still Something you would look forward to doing? Great! Send your most recent resume to me at: mpagano@judge.com