Insurance Sales Representative - The Campbell Group

Full job description

MUST CURRENTLY HAVE A PROPERTY AND CASUALTY LICENSE AND EXPERIENCE!

Job Overview

We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to analyze customer inquiries effectively.

Salary Range: $30000.00 - $100000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Retirement Plan

Career Growth Opportunities

Responsibilities

Core Duties and Responsibilities

• Meet new business production goals and objectives as established.
• Develop insurance quotes, make sales presentations, and close sales.
• Maintain knowledge of new products and services.
• Respond promptly to customer inquiries via phone, email, and chat, ensuring a high level of service
• Assist customers with product information, order processing, and issue resolution
• Conduct telemarketing calls to promote products and services while maintaining a positive customer experience
• Analyze customer feedback and provide insights to improve service delivery and product offerings
• Collaborate with sales administration teams to support sales initiatives and enhance customer satisfaction
• Maintain accurate records of customer interactions and transactions in the database
• Provide support for retail sales activities as needed, ensuring a seamless experience for customers

Requirements

Previous experience in customer service in an insurance agency required

Strong communication skills with the ability to engage effectively with diverse customers

• Familiarity with telemarketing practices and cross-selling
• Ability to analyze customer needs and provide the best solutions
• A positive attitude with a focus on delivering excellent customer experiences
• Strong organizational skills and attention to detail
• Ability to work independently as well as part of a team in a fast-paced environment
• Do things the right way the first time and all the time