Insurance - Licensed Customer Service - Joe Cook and Associates, Inc.

Join a high performing team and work with a great boss!! Excellent career path. If you are ready to make a change in your life and are want to join a company that cares about both our clients and you, apply today! We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. If you have a positive attitude, rapport-building skills, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary Based on Experience

Dental Insurance

401K

Long and short term disability

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Process customer policy change requests and payments from customers.
• Follow up with customers in a timely manner to assure satisfaction, respond to queries, and solve or refer problems.
• Provide customers with additional information about new products and services.

• Property & Casualty insurance license is required.
• At least two (2) years of insurance experience.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Follow through and exceed current and prospective
• Strong communication skills, both oral and written.
• Previous work experience in sales, marketing, promotions or telemarketing.