Insurance Customer Service Representative - Allstate - Catherine Wagner

Join Allstate - The Wagner Agencies, a renowned insurance agency committed to delivering exceptional customer service in Englewood, Colorado. Our team seamlessly blends the convenience of a hybrid remote work arrangement with the dedication to providing top-tier service to our valued clients.

As a Customer Service Representative, you will be at the forefront of our commitment to excellence. You will engage with customers, address their inquiries, provide solutions, and ensure their satisfaction at every touchpoint. The Wagner Agency takes pride in fostering a positive work environment that values collaboration, growth, and the well-being of our employees.

If you are passionate about customer service, dedicated to making a difference in the lives of others, and thrive in a dynamic work setting that values positivity, The Wagner Agency is the place for you. Apply now and embark on a rewarding career journey with us!

Salary Range: $50000.00 - $70000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Health Savings Account

Flexible Schedule

Work from Home

Retirement Plan

Hands on Training

Responsibilities

Skilled Client Interaction: Email, Phone, Text and in person

Detailed Product Knowledge

Team Collaboration

Communication Skills: Excellent verbal and written communication abilities to effectively engage with customers.

Customer Focus: Strong customer service orientation with the ability to prioritize customer satisfaction.

Problem-Solving: Demonstrated problem-solving skills to address customer issues and provide effective solutions.

Computer Proficiency: Comfortable working with computer systems, including CRM software and Microsoft Office applications.

Adaptability: Ability to work autonomously in a hybrid remote environment while maintaining productivity and engagement with team members.

Previous Experience: Prior experience in customer service or a related field is desirable but not required.