Insurance Customer Service Representative (earn 4 day work week!) - Kalish Insurance Agency - Barbie Kalish

Kalish Insurance Agency in Littleton, Co is hiring Insurance Customer Service Representatives to join our growing team!

Our insurance agency is located in Littleton, CO, and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you're driven to be part of a winning and fiercely competitive culture, this could be the perfect career path for you!

Our Culture:

Join our agency and thrive in a culture that fuels success. Our dynamic environment fosters collaboration, creativity, and growth while celebrating innovation and valuing diverse perspectives. Experience a motivating sales culture that recognizes and rewards achievements, pushing you to exceed your goals.

Compensation:

We firmly believe in rewarding exceptional performance with outstanding compensation. Our unmatched compensation plan sets us apart in the market, empowering our team members to achieve an income that surpasses all expectations.

Career Growth Plan:

We are dedicated to nurturing and advancing the professional development of our team members, offering unparalleled opportunities to expand your skills, knowledge, and achieve your highest aspirations. Whether your goals are to develop customer service or sales skills, be a team lead, a department manager, own your own agency, or anything in between, we are here to help facilitate your dreams!

Here are the frequently asked questions and answers that we get about our career opportunity:

What kind of training will I receive?

At our agency, you will receive industry-leading training that sets the bar high. Our comprehensive programs are meticulously designed to equip you with cutting-edge skills and knowledge. From advanced techniques to the latest industry trends, we ensure you are well-prepared to excel and become a leader in your field. Rest assured; our training will propel you towards unprecedented success.

Is prior insurance sales experience required?

No! Our agency offers thorough product and sales training, ensuring that you have all the tools you need for a successful journey.

What is the culture like in your company?

Our agency thrives on a competitive culture, setting high expectations for ourselves and each other. However, we foster a supportive environment where everyone is dedicated to each other's success. Together, we create an enjoyable work atmosphere where mutual support and achievement go hand in hand while having a lot of fun!

What would my career growth plan look like?

All team members in our organization have the chance to participate in our Career Advancement Program, enabling them to progress within our company and assume leadership roles.

Salary : $46,000 - $80,000 (This is a combination of Salary, Bonus and Commissions)

Salary Range: $46000.00 - $80000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Responsibilities

Responsibilities for the Insurance Customer Service Representative:

• Serve as the primary point of contact for clients, providing prompt and courteous assistance with policy inquiries, claims, billing questions, and general insurance-related matters.
• Build and maintain strong relationships with clients, fostering trust and confidence in our agency's services.
• Process policy changes, endorsements, and policy updates accurately and efficiently.
• Assist clients with policy renewals and proactively review coverage options to ensure their insurance needs are met.
• Cultivate lead opportunities from current clients and past prospects to refer to sales team
• Collaborate closely with insurance agents and underwriters to address client concerns and provide appropriate solutions.
• Effectively communicate policy information, coverage details, and claims procedures to clients in a clear and concise manner.
• Manage and resolve client complaints or issues with empathy and professionalism, escalating complex matters when necessary.
• Clearly articulate and showcase the advantages of our services
• Stay updated on competing products and services to stay ahead of the game
• Maintain accurate client records and policy documentation using agency management systems.
• Embrace a vibrant team environment and enjoy the thrill of healthy competition!

Qualifications for the Insurance Customer Service Representative:

• Prior sales experience or a background in client-facing roles is plus
• While insurance experience is desirable, it is not a mandatory requirement
• Demonstrated history of trustworthiness, dependability, and ethical conduct
• Ability to embrace coaching and feedback for personal and professional growth
• Exceptional communication skills encompassing written, verbal, and attentive listening abilities
• Strong interpersonal communication skills are a must
• Self-motivated and driven individual with a relentless determination to succeed