Insurance Customer Service Representative - Schomburg Insurance

The Schomburg Insurance Agency in Denver, CO is hiring an Insurance Customer Service Representative to join our growing team! We are a dynamic full-service insurance agency offering personal and commercial insurance, life insurance and financial services. The Schomburg Agency team of dedicated professionals provides clients with the highest level of customer service. This in-house role will provide top quality customer service and administrative support to our clients and team members and will do this cheerfully and reliably. We are seeking a detail-oriented, flexible and cooperative individual with a proven track record demonstrating a commitment to quality, performance, responsiveness and communication. Base salary is $20-22 an hour based on experience.

Salary Range: $20.00 - $22.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Long Term Career Growth

Paid Time Off (PTO)

Work Life Balance

Team Meetings

Base Salary Plus Commissions

Pet Friendly Office

Ongoing Training

Responsibilities

• Perform a wide variety of administrative tasks based on agency needs. This will include maintaining files and client records, preparing documents and other correspondence, data entry, recordkeeping, and auditing client records for accuracy.
• Assist clients with policy inquiries, changes, quoting and claim submissions -- providing prompt, concise, and accurate responses to all inquiries including those made in-person as well as via voice, text and email. Maintain a working knowledge of our agency's offerings, including changes as they occur.
• Build positive relationships with our agency team as well as our clients, using strong written and verbal communication and customer service skills.

• Demonstrated success in a client-facing customer service role for at least one year.
• Insurance Producer License (Property, Casualty, Life) is a bonus but we will reimburse your licensing costs if you don't have it.
• Proficiency with MS Office Suite as well as technologically current office equipment to include printers, scanners,
• Demonstrated ability to meet or exceed performance expectations in a demanding, fast-paced, busy office environment. We will only consider applicants who have been employed working full-time hours, onsite and in person.
• Ability to work 100% of the time from our office in North Denver 80221. This is an in-person position and working remotely is not an option.