Insurance Commercial Lines CSR - Bank Midwest
Spirit Lake, IA
About the Job
If you are looking for a career with a company that values honesty, integrity, and a passion for service and community involvement, come join the Bank Midwest team! We are seeking a full-time Insurance Commercial Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.
Duties:
- Work closely with agent to produce new accounts and retention of existing commercial accounts.
- Provide prompt, efficient, high quality service to designated accounts in support of producer and agency activities.
- Work with companies to market commercial account renewals.
- Gather policy information as needed for renewals, changes, and quotations.
- Maintain strong business relationships with external vendors, including underwriting, claims, and accounting staff of the insurance carriers represented by Bank Midwest Insurance Services.
- Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
- Respond to customer needs by handling calls, customer contact and documentation within management system, along with producing binders, certificates, and/or related items; verify accuracy.
Requirements:
- Licensing in Property/Casualty and Life/Health is a plus; however, we will assist in training to secure proper licensing.
- Strong interpersonal and customer service skills.
- Proficient in PC based applications (Microsoft, etc.).
- Strong verbal and written communication skills.
- Excellent organizational and problem-solving skills.
Benefits:
- Competitive compensation package, including 401k plan with company match, Employee Stock Ownership Plan, and Bonus Plan.
- Medical, Dental, Vision Insurance.
- H.S.A. and F.S.A options.
- Paid Time Off, Paid Holidays.
- Employer paid life insurance and long-term disability.
- Internal growth opportunities.
- Compensation based on experience and qualifications.
Equal Opportunity Employer
Source : Bank Midwest