Insurance - Commercial Lines Account Manager - Custom Insurance Services

Remote opportunity with the ability to come to the office if needed. Custom Insurance Services won Keystone's National Agency of the Year Award in 2022 and its Missouri Agency of the Year Award in 2023! Generous paid time off and full benefits!! We are expanding and have an opening for a top performing Commercial Lines Account Manager to join our award-winning team to service and manage a book of commercial lines accounts. The Account Manager will manage client communications, nurture key relationships, keep track of all necessary documentation, help clients understand their coverage, and ensure all relevant data is properly tracked in our secured systems.

Salary Range: $60000.00 - $62000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Retirement Plan

Disability Insurance

Life Insurance

Responsibilities

• Market new business and account renewals obtaining competitive coverage/cost ratios for the clients.
• Submission of renewal business to various markets and maintaining a productive relationship with multiple insurance company underwriters and staff. Working with team members to execute all renewals in a timely manner. Generation of accurate renewal submission proposals.
• Manage day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with client interaction.
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes. Consult with clients to help process quotes and issue renewals or any updates needed to current policies.
• Effectively manage preparation and production of all elements of presentations for client meetings and properly representing the company. Address client questions and identify next steps as appropriate.

• 3-5 years of insurance industry experience related to servicing commercial accounts
• Property and Casualty license
• Agency Management software experience; Applied Epic is a plus!
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Professional verbal and written communication skills