Insurance Claims Representative - DATTCO

DATTCO has an opening for a full-time Claims Representative in New Britain, CT. This position will oversee auto liability, general liability and workers’ compensation claims from gathering the information on the injury or illness, reporting the claim to the carrier, managing the claim to include monitoring reserves, doctor reports, light duty notification and assignments, coordinating with the carrier on appropriate actions, resolving claims to closure and audit monthly billing.

This in a full-time, in-office position and remote work is not approved.

DATTCO is a third-generation, family-owned transportation company and is New England’s largest private passenger transportation company with 1,900 employees. Learn more about us at www.dattco.com.

Why DATTCO:

• Family-oriented culture & team environment
• Room for advancement – we promote from within
• Medical & dental insurance
• Life insurance
• 401k plan with company match
• Flexible spending account
• Paid time off

Primary Responsibilities

• Claim intake and file set up with insurance carrier
• Proactively manage light duty assignments and return to work; prepare modified duty letters and follow up with manager for updates and return to work
• Monitor claim activity, including monitoring doctors’ reports, determine when surveillance is needed and coordinate same
• Work with carrier and defense counsel to facilitate resolution
• Determine if claims meet OSHA requirements and update OSHA logs as needed
• Maintain a relationship with Occupation Health Facilities
• Maintain workers comp spreadsheet
• Monitor reserves
• Communicate updates to management
• Participate in claims reviews
• Participate in hearings as required
• Process certificates of insurance when requested
• Confirm employee count and hours worked for OSHA logs
• Prepare and submit OSHA logs to terminals and with the state
• Prepare reports for audits as requested
• Review loss runs and billing for accuracy and communicate errors
• After invoice review, submit invoices for payment

Minimum Requirements:

• 2+ years’ claims experience with workers’ compensation or auto liability claims
• Claims adjuster license
• Knowledge of relevant laws, regulations and requirements
• Strong verbal and written communication skills
• A high school diploma or equivalent
• Experience with Microsoft Outlook, Word and Excel
• Work full-time from our office in New Britain

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.

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