Insurance Account Manager/Customer Service Representative- Personal Lines - Quality Insurance Service, Inc.

At Quality Insurance Service Inc, we are proud to be an independent insurance agency with a rich history of over 50 years in the industry. We have built our reputation on providing exceptional insurance services to our valued clients.

What

sets us apart is not only our commitment to growth but also our dedication to

creating a supportive and family-like atmosphere within our office. We believe

in treating our employees like family, fostering a casual and easygoing

work environment where everyone gets along exceptionally well.

At

Quality Insurance Service Inc, we understand the importance of trust and

autonomy. We empower our employees by giving them the freedom to excel in

their roles without micromanagement. We believe that when employees feel

trusted and valued, they can deliver their best work and provide outstanding

service to our customers.

We

take pride in our team's ability to work together harmoniously, creating a

positive and cooperative work culture. Our employees genuinely enjoy

coming to work, and this enthusiasm translates into better collaboration and

ultimately, excellent customer service.

If

you are seeking a company that values growth, customer satisfaction, and a

supportive and flexible work environment, Quality Insurance Service Inc is the

place for you. Join our team and become a part of our close-knit family as we

continue to provide top-notch insurance services to our clients.

Job

Description:

Achieve

Greatness

***Bonus

Opportunities***Paid on Renewals***Monday thru Friday Schedule***Health

Insurance***

We

are currently looking for a motivated and ambitious individual to

fill the position of Personal Lines Account Manager on our team. This

role involves actively working with clients by helping them with

policy changes, billing questions, and submitting claims. To achieve success,

it is crucial to engage with customers, assess their insurance needs and offer

appropriate insurance solutions, as well as maintain all client activity in our

management system. This opportunity presents an exceptional chance for individuals

looking to tap into their customer service and sales potential by working with

new and existing clients as well as cross-selling and rounding out accounts. We

welcome applications from candidates in all stages of their insurance careers.

If you possess self-motivation, enjoy customer service and sales, as well as

have a strong desire for achievement, we encourage you to submit your

application now. A Property and Casualty License and insurance

experience is a must-have. The base salary for the experienced position is

$55,000 - $65,000 Per year. With added commission, may make up to $100,000 +

per year. ($1000 - $3000 per month in commission)

Salary Range: $50000.00 - $65000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Paid Holidays

Responsibilities

Employ exceptional relationship-building skills to establish trust by engaging in transparent, honest, and empathetic interactions.

Promptly

contact the leads generated from warm leads, referrals, networking, and

other sources through various communication channels (such as email or phone).

Shop

renewals and Continue to look for and recognize opportunities

to cross-sell/account rounding.

Prepare

and present quotes to potential clients

Actively

listen to the clients objections and concerns. Address the clients

concerns carefully, clearly, and professionally.

Handle

confidential information with discretion and follow established protocols

Must have a high school diploma or equivalency. Associates degree/bachelor's degree is a BONUS

Minnesota

Property and Casualty License or an ability to attain the license

Required.

1+

years of insurance experience required

2+

years of Customer Service

1+

years Sales experience is a Bonus(phone sales, real estate, banking, inside or

outside sales, luxury retail sales, collection agencies, car sales, lenders,

servers, bartenders)

Experience

working in an office environment, using a multiline phone system, and utilizing

computer software. Proficient typing/data entry skills.

Show

professionalism in all aspects of communication - verbal, written, or in-person

- to maintain a positive working atmosphere and promote efficient

communication.

Ability

to effectively collaborate with other members of the team.