Instructor - Collection Management at Chenega Corporation

Overview

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services’ company, is looking for an Instructor - Collection Management to support the United States (U.S.) Customs and Border Protection (CBP). This is a full-time position on a 1 year contract that takes place onsite in Harpers Ferry, WV.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Present classroom training lectures.
• Relate content to CBP operations.
• Execute exercises.
• Mentor students.
• Evaluate student performance.
• Establish virtual classrooms, including materials, breakout rooms, virtual evaluations, and deliverables.
• Manage a classroom environment.
• Facility scheduling, coordination, and execution of training sessions.
• Coordinate with the IETA administrative team for session scheduling, registrations, student rosters, and recording evaluations in the Learning Management System.
• External coordination with local law enforcement, guest subject matter experts, and guest instructors as applicable for each program.
• Develop, evaluate, and provide oversight of instructor cadre.
• Communicate and adhere to security protocols.
• Participate in design and development of courses.
• Other duties as assigned

Qualifications

• Must hold an active Public Trust (T4) clearance.
• Senior agency expert on collection management processes, all-source collection requirements, and collection management systems.
• Extensive knowledge and experience as a Collection Manager. 
• Working knowledge of instructional systems design principles and the Analysis-Design-Develop-Implement-Evaluate (ADDIE) or similar models for course development and delivery applications
• Experience in strategic planning and execution
• Experience working in large and small teams
• Prior delivery of 4+ sessions of a collection management training program as an instructor is preferred.
• Experience as a Collection Manager for a law enforcement agency is preferred.

Knowledge, Skills and Abilities:

• Professional written and verbal communication skills, as well as sound interpersonal skills.
• Ability to work with geographically dispersed employees.
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
• Willingness to work a flexible schedule.

Estimated Salary/Wage