Instructional Designer at Kforce Inc.

San Francisco, CA 94103

About the Job

Kforce has a client that is seeking an Instructional Designer in San Francisco, CA. Overview: To ensure thorough training and long-term adoption, the Central Sales Training and Enablement team will be adding Sales Systems Training Facilitator's to help lead training implementation and manage long-term system adoption. In this role, you will flex your talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale systems implementations and adoptions, particularly with customer-facing teams. You will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams. Key Tasks: Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:

Creating instructor-led training events
Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.)
Manage implementation of course curriculum, tracking participation of bout ILT and eLearning
Following-up with managers about participation and attendance
Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
Host ongoing office hours and follow-up training sessions, as requested and required
Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
In partnership with the central training team, support the creation of additional training materials and job aides
Work closely with regional stakeholders to address their needs and resolve requests

Requirements:

Bachelor's degree in-relevant discipline
2-3 years of experience training on systems, particularly SFDC. Previous experience with sales or training sale teams a major plus
Advanced understanding of the SFDC platform and its functionality
Experience or knowledge of learning management systems (LMS)
Google suite experience (Docs, Sheets, Slides)
Ability to translate data from feedback to improvements to both content and process
Ability to manage projects and deliverables within tight timelines
Experience in adult learning, training, design thinking and/or instructional design a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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