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We're seeking someone to join our team as an Instructional Designer in Opersations to develop robust learning solutions to address both broad-based and unique needs and work closely with Shared Services and Senior Leadership to identify training needs and skills gaps and develops appropriate learning solutions leveraging a variety of delivery methods.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. 

This is a Team Specialist position at Director level within Client Services and Relationship Management which manages internal and external client relationships, engages in client service activities, optimizes the client experience, and manages vendor/external business partner relationships. 

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley Columbus, we support the Firm’s global Wealth Management, Private Banking, Operations and Technology divisions. Morgan Stanley has been rooted in the Columbus community since 2003. We offer best-in-class centers of excellence to support our clients with various call centers achieving J.D. Power certification since 2018. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity for innovation, deep learning, and career progression for those who show passion and grit in their work. And we proudly give back to local nonprofit organizations in the Columbus community by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...

What you'll do in the role:
- Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes
- Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues
- Coordinate work, train and develop other team members where required, including task allocation, and project contribution 
- Expected training design responsibility includes development of new hire training materials, recurrent training and initiative based training for instructor led as well as e-learning in both a virtual and in face to face environment
- Conduct in depth needs analysis for assigned projects and initiatives; manage all aspects of assigned projects including strategy, timeline, development and measurement
- Measure effectiveness of training programs; utilize information collected to enhance current and future offerings 

#LI-AC1

What you'll bring to the role:
- Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
- Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
- Ability to operate independently across the majority of day-to-day responsibilities
- Culture carrier across Operations, embracing the Firm's core values and acting as a role model
- Proficient in e-learning development tools such as Adobe Captivate, Storyline Articulate or equivalent
- Minimum 1 Year of dedicated instructional design experience; experience with virtual learning solutions a plus
- Experience working with multiple partners in various groups and locations
- At least 4 years' relevant experience would generally be expected to find the skills required for this role

Role is Hybrid and will require in office attendance 3 days/week.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). #LI-AC1