Instructional Designer - A&F Co. Stores - Abercrombie and Fitch Co.

Job Description

The A&F Co. Instruction Designer, on the Learning & Development Team, is dedicated to onboarding, training and developing all levels of store talent globally. Supporting over 30K associates around the world, this team partners with leaders and functional experts to deliver learning curriculums and tools that aim to inspire, educate and retain our associates. The Learning Specialist is an expert in content delivery, including both live facilitation and digital content creation through our learning platforms. They are able to manipulate existing content into a variety of delivery methods to reach a range of associates with different learning preferences. The learning specialist is able to create content from the ground up – partnering with subject matter experts and leaders to design and develop content that best supports our evolving stores needs. They are highly cross functional, associate-centric and strategically minded. They are able to leverage data and insights to inform their approach and identify opportunities in our offerings. This person is a champion of our brands, culture, and people and has a passion for creating an inclusive environment where all A&F associates feel a sense of belonging.

What Will You Be Doing? 

• Own the delivery of live and digital learning tools for our global stores organization. Facilitates live and recorded trainings and designs engaging and impactful digital learning experiences.
• Create original content from intake to delivery. Partners with subject matter experts to research, design & develop content that meets the needs of the business and associate.
• Support insight collection through survey build and dissemination. Creates executive summaries for learning leaders, HR partners and other business leaders.
• Partner with the other HR centers of excellence and HR business partners to align learning and development programming with overall HR initiatives to maximize impact 
• Gather insights from store leaders and associates to inform learning opportunities and solutions 
• Actively tracks timelines and deliverables for multiple projects laddering up to the overall learning & development roadmap.
• Ensure the A&F Co. Culture & Values, Leadership Standards, and Purpose are embedded throughout learning & development programs 
• Regularly review, maintain and update learning libraries ensuring current content keeping the digital user-experience at the forefront 
• Manage learning technologies and leverage data to drive results and share insights with the HR team and business partners 
• Team up with the Global Inclusion & Diversity team on developing programming to strengthen inclusion, diversity, and cultural competencies across the organization as the company continues to grow globally   
• Maintain budget and point of contact relationships with vendors and consultants 
• Develop and maintain communication and participation management in learning programs 
• Stay curious and research best practices in learning, growth and development to ensure our programs evolve in progressive ways 

What Do You Need To Bring? 

• Bachelor’s Degree or related experience  
• 4+ years of experience in Human Resources, Leadership Development or Stores Leadership or related experience preferred 
• Ability to design learning materials that are clear, informative, digestible and visually appealing.
• Familiarity with different learning technologies and content development tools
• Experience and ability to confidently facilitate engaging presentations and classes
• Confidence to interact with and influence all levels of leadership across HR and stores
• Proven leadership experience and ability to thrive in team-based settings 
• Successful track record in building and maintaining relationships 
• Engaging and optimistic personality with the ability to respond quickly and positively to change 
• Curiosity about how people learn and grow best
• High standards and attention to detail 
• Ability to manage multiple priorities, projects and deliverables effectively
• Passion for retail and the Abercrombie & Fitch Co. family of brands 

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.  

Our Values 

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Onsite fitness center
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER