Installation Techinian - VEI Communications

**Job Title: Installation Technician**

**Location:** Lumberton NC

**Company:** VEI Communications

**Job Type:** Full-time

**About Us:**
VEI Communications is a leading provider of two way radio.  We are committed to delivering top-quality products and outstanding customer service. As we continue to grow, we are looking for a dedicated Installation Technician to join our dynamic team.

**Job Summary:**
As an Installation Technician, you will be responsible for the installation, maintenance, and repair of our products and systems at customer sites and our location. The ideal candidate will possess strong technical skills, a keen attention to detail, and excellent customer service abilities. You will work closely with our clients to ensure their systems are installed correctly and functioning optimally.

**Key Responsibilities:**
- Install and configure emergency vehicle equipment at our location and customer sites at customer locations.
- Conduct thorough site assessments to understand installation requirements and potential challenges.
- Troubleshoot and resolve technical issues related to installations and repairs.
- Provide exceptional customer service, explaining system functionalities and addressing any customer questions or concerns.
- Perform scheduled maintenance and repairs on installed systems to ensure optimal performance.
- Maintain accurate records of installations, maintenance, and service calls.
- Collaborate with the sales and technical support teams to provide feedback and improve installation processes.
- Comply with safety regulations and company policies during all installations.

**Qualifications:**
- High school diploma or equivalent; technical degree or certification preferred.
- Previous experience in installation or related fields (e.g., electrical, plumbing, HVAC, telecommunications).
- Strong mechanical aptitude and problem-solving skills.
- Proficient in using hand and power tools effectively and safely.
- Excellent communication skills and ability to interact professionally with customers.
- Ability to read and interpret technical manuals and blueprints.
- Valid driver’s license and reliable transportation; willingness to travel to customer sites as required.

**Benefits:**
- Competitive salary and performance-based bonuses.
- Health insurance (medical, dental, vision).
- Retirement plan with employer matching.
- Paid time off and holidays.
- Opportunities for professional development and ongoing training.

**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Please include “Installation Technician” in the subject line.

VEI Communications is an equal-opportunity employer.  We encourage applications from individuals of all backgrounds and experiences.