Installation Manager - Replacement Windows & Doors - Marvin
Acton, MA
About the Job
Our Project Managers uphold our purpose every day, advocating for our customers on every job site and exacting an exceptional installation experience. We believe in holding ourselves and our install teams to high standards, even when the customer doesn’t know how to. This means getting the details right before the project is ordered, when it shipped and warehoused, and during and after the installation.
Highlights of your role:
- Conduct final measurements for windows and doors.
- Provide installation solutions that match customer expectations and adapt production specifications to the installation requirements.
- Be the first on site for every job. Introduce self and installation team. Set expectations with the homeowner regarding schedule, work to be done, & confirm job completion walk through time
- Connect with installation crews on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job. Assist all installation partners with questions and concerns on projects measured
- Allocate the correct amount of materials needed to complete projects. Accurately job cost all labor rates.
- Problem-solve all project and customer issues with efficiency and integrity
- Conduct job completion walk-through with homeowner(s), consisting of demonstrating window and door operation, completing Zero-Defect document, delivering customer gift bag and noting and following up on all unsatisfactory or unfinished work.
- Proven experience working and problem-solving directly with customers and homeowners
- Understanding of construction documents, construction methods, and installation techniques
- Versatility, flexibility, and a willingness to work within constantly evolving priorities with enthusiasm
- High school diploma or equivalent
- Construction experience, preferably in home improvement and/or window replacement
- Valid driver’s license with an acceptable accident and moving violation motor vehicle record on an ongoing basis
- The ability to lift, push/pull, and carry up to 40lbs, stand for at least 6 hours per day, and climb ladders, stairs, and kneel
- Proven experience measuring and installing replacement windows
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today!
Marvin is an Equal Opportunity Employer:
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position.
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