Installation Facility Manager - Trans / Air Manufacturing

Job Title : Installation Facility Manager

Location : High Point, NC

Summary: Directs and coordinates activities of installation operations by performing the following duties personally or through subordinate supervisors.

Directly manages 4 or more employees at the High Point, NC installation facility. Responsibilities include interviewing and training employees. Planning, assigning, and directing work: appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities:

· Plans installation operations, establishing priorities and sequences for installation in primarily Thomas School Bus products.

· Will need to physically perform installs and/or repairs to a bus

· Prepares installation schedules and coordinates installation activities to ensure production and quality of products meets specifications.

· Reviews monthly installation reports (warranty and profitability) to ensure efficiency and quality of installation services.

· Reviews and approves weekly payroll reports.

· Ensure all employees work with a safety mindset and adhere to all company policies

· Move/Operate/Shuttle buses in a safe manner

· Properly maintain company owned tools and equipment

· Maintain quality control during the installation process and adherence to the ISO9001:2015 Quality Management System standard.

· Handle all warranty responses in a timely manner

· Responsible for receiving, gathering, pickup/delivery and disposal of all parts and materials utilized in the installation process. While managing any discrepancies, shortages, or overages As well as interfacing with the companies therein

· Resolves worker grievances or submits unsettled grievances to Human Resources Manager and Technical Services Manager for action.

This list of duties and responsibilities is not meant to be all inclusive. All employees are expected to perform other tasks as required from time to time **

Qualifications:

· Ability to read and interpret technical drawings, schematics and specifications as well as identify discrepancies or conflicts within the documents.

· Strong communication skills to effectively communicate with end users, service centers, dealers and OEMs.

· Proven analytical skills necessary to troubleshoot, make decisions, and resolve conflicts.

· Computer literacy, esp. with MS Office

· Good driving record.

· Pass a pre-employment background check and drug test

· Always carry oneself in a confident and professional manner while representing the company

· Demonstrate effective and appropriate decision-making skills (critical thinking & good judgement).

· Knowledge of A/C systems and school buses

· Organizational skills and attention to detail.

· Employee management skills

· Tolerant and flexible personality being able to adjust to different situations.

· Knowledge of ISO9001:2015 Quality Management System standard is a plus

Education and Work Experience:

· 2+ years of relevant experience

· High School Diploma or GED

· Technical School is a plus

· Knowledge of Mobile Air Conditioning

· 609 Certification is a plus

· CDL is a plus

· Former employment as a technician or mechanic is a plus