Install Coordinator - Kalins Indoor Comfort

About Us

At Kalin's Indoor Comfort, we believe in keeping things cool and cozy. Join our team and help us spread comfort, one air conditioner at a time. Let's make every home a sanctuary!

Who You Are

You are a detail-oriented and communicative individual who thrives in a collaborative team environment.

An Install Coordinator at our company plays a vital role in ensuring a seamless installation process for our customers. Responsibilities include:

• Maintaining Install jobs, dispatch board, and documents in our business system
• Creating projects
• Creating and assigning jobs
• Transferring picklist information to estimate/invoice
• Updating projects, jobs, documents, and other items for projects and in ServiceTitan as required
• Expediting jobs, materials, equipment, rental equipment, etc. to meet deadlines
• Communicating with customers
• Scheduling measures
• Scheduling installs and start-ups
• Informing customers of the status of their jobs/installs
• Weekly calling on jobs that haven't started
• Weekly calling on jobs that are on hold or waiting on the customer
• Addressing customer follow-up items and complaints
• Creating recall and warranty jobs as required
• Communicating with Installers
• Debriefing process--ensuring all jobs are debriefed even if it is the next day
• Communicating with Managers
• Daily conversation with Install Managers on assignment of jobs
• Communication/notification to Install Managers, Sales Manager, and General Manager regarding status of next 3 days and/or the current backlog by noon each day
• Participating in the daily huddle as a backup for Install Manager--preparation with Install Manager and supervisor
• Confirming equipment and materials are available
• Communicating with warehouse and purchasing to confirm all materials and equipment are staged for jobs
• Understanding of Install administrative processes
• Creating project through registering the equipment
• Being a backup for Vermillion/Yankton Install Coordinator
• Reviewing invoices
• Reviewing Material and equipment used vs. planned
• Reviewing Install pictures
• Reviewing Install performance metrics
• Coordinating with fabrication to have ductwork ready for all jobs
• Continuous improvement for Install and other business processes that interact with Sales, Install, and Service

Skills

• Excellent communication skills
• Attention to detail
• Organizational skills
• Ability to work collaboratively

Ready to join our team? Apply now and be a part of spreading comfort in every home!