Inside Sales Utility Specialist - EBR (Elgin B. Robertson, Inc.)

Inside Sales Account Manager

Description

We are seeking a highly motivated and results-oriented Inside Sales Account Manager to join our team in the Electrical Manufacturing Representative industry. This role is crucial to enhancing our customer relationships and driving sales growth through effective communication and customer engagement. The ideal candidate will have a strong understanding of our power utility industry and market dynamics, and will utilize this knowledge to identify customer needs, provide tailored solutions, and support the sales team in achieving business objectives. This position requires a proactive approach, as the Inside Sales Representative will be tasked with generating new leads, fostering existing relationships, and ensuring customer satisfaction. You will work closely with various departments to streamline processes and enhance the overall customer experience. The suitable candidate will be adept at leveraging technology and utilizing CRM systems to manage relationships and track progress. By demonstrating excellent interpersonal skills and a keen sense of business acumen, you will play a significant role in positioning our company as a leader in the market and contributing to our long-term success.

Responsibilities

· Engage with potential customers through phone and email communications to drive sales.

· Develop and maintain strong relationships with existing clients to ensure repeat business.

· Conduct market research to identify new sales opportunities and stay informed about industry trends.

· Prepare and present quotes and proposals tailored to customer specifications.

· Collaborate with the sales team and manufacturers to fulfill customer requirements.

· Achieve or exceed assigned sales targets and quotas on a consistent basis.

· Utilize CRM software to track and manage customer interactions and sales pipeline.

· Attend industry events and trade shows as required to promote our products and expand your network.

Requirements

· Bachelor’s degree in Business, Marketing, or related field preferred.

· 2+ years of experience in sales, preferably within the Electric Utility or Electric Utility Equipment Manufacturing industry.

· Strong communication and interpersonal skills, with the ability to build rapport with customers.

· Proficiency in CRM software and Microsoft Office Suite.

· Demonstrated ability to meet or exceed sales goals and targets.

· Excellent problem-solving skills and a proactive approach to customer needs.

· Ability to manage time effectively and prioritize tasks in a fast-paced environment.