Inside Sales Support Specialist - OMI Specialty Products, LLC

About Us:

For over 50 years, we have proudly served as a leading aerospace supply company, catering to the diverse needs of the industry with unparalleled expertise and dedication. Established with a vision for excellence, we have evolved into a trusted name synonymous with quality, reliability, and innovation.

Position Overview:

As an Inside Sales Support Specialist within our inside sales team, you will play a crucial role in ensuring the smooth operation of our procurement process. This position is an entry point for growth into account management and offers opportunities for career advancement within our dynamic company. Your primary responsibilities will include liaising with vendors to obtain pricing, delivery time, stock availability, and other essential details for items requested by our customers. This is NOT a cold calling or call center position.

Key Responsibilities:

• Contacting vendors to procure pricing, delivery time, and stock information for requested items. Phone calls to vendors are required (not cold calling).
• Accurate and efficient data entry of obtained information into our ERP system.
• Using various communication channels such as email, web platforms, and phone calls to gather necessary details.
• Actively engaging with sales representatives via phone to obtain relevant information.
• Completing assigned tasks within designated timelines and submitting completed work to your manager.

Required Skills and Qualifications:

• Bachelor’s degree, with an emphasis in Business or equivalent years of experience
• 1-2 years of prior experience in an office setting is required.
• Strong attention to detail and accuracy in data entry.
• Proficiency in using computer systems and software applications.
• Mechanical speediness in keyboard typing and hotkeys.
• Strong math skills, with a solid command of percentages.
• Excellent communication skills, both verbal and written; able to interact confidently over the phone.
• Ability to multitask and prioritize workload effectively.
• Adaptability and willingness to learn new processes and systems.

This position requires frequent use of the phone to contact vendors and sales representatives. Strong communication skills are essential. Individuals who are timid, shy, or lack strong communication abilities may find this role challenging.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth, including a clear path to sales account management roles.
• Competitive compensation and benefits package.
• Onsite employee gym.
• Employee recreation room.

Please Note:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”).

If you are looking to grow your career in the aerospace industry and thrive in a fast-paced environment, we encourage you to apply!

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) matching
• Paid time off
• Paid sick leave
• Paid Company Holidays

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person