Inside Sales Specialist - Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Are you an InsideSales professional who is passionate about solving customer needs and looking for an opportunity to grow your career? If so, we have an exciting opportunity for you!

I'm Mike Galante and I lead sales for Emerson’s Heating Cable Systems product lines. 

As an Inside Sales Specialist focusing on the commercial/industrial segments, you'll contribute to the success of Emerson’s sales objectives by facilitating all sales-related processes, offering solutions to meet customer needs and developing existing and new customer relationships. We’re a team that supports one another, learns from one another, and grows together! Come join the team!

This opportunity is based in Appleton Group’s Global HQ in Rosemont, IL with the flexibility to work remotely up to three days a week. 

In this Role, Your Responsibilities Will Be:

• Support Regional Sales Manager’s efforts in the field. 
• Communicate pricing and availability information and provide basic technical support to sales representatives, distributors, and end-users.
• Understand and interpret technical requirements for heat trace applications to craft the most effective solutions for our customers. 
• Coordinate the quotation process and generate proposals.
• Funnel new business leads to sales representatives after prequalifying information obtained from lead generation software.
• Support customer service activities in collaboration with the Customer Service team and sales representatives including order placement, shipment schedules, expediting, and dispute resolution.
• Participate in marketing activities such as product launches, trade shows, and email campaigns.
• Understanding and balancing the wants, needs, and expectations of internal & external partners.
• Maintaining a positive demeanor and forward-thinking approach while taking constructive action to navigate obstacles or setbacks.
• Asking the right questions and acquiring information from multiple and diverse sources to accurately analyze situations.
• Facilitating breakthroughs by integrating diverse views and finding common ground or acceptable alternatives.
• Delivering clear, problem-focused communication. 

 

For This Role, You Will Need:

• Relevant work experience in Sales, Engineering or Manufacturing
• Proven Technical Inside Sales experience with customer-facing interactions.
• Ability to interpret electrical concepts & communicate them to customers and channel partners

 

Preferred Qualifications that Set You Apart:

• Bachelor’s degree
• Familiarity with electrical / industrial distribution sales channels
• Knowledge of the industrial heat trace market including customers and applications

Our Offer to You:

We recognize the importance of employee wellbeing and know that to do your best, you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership, with a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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