Inside Sales Specialist-Northeast - Milpower Source

 Milpower Source, Inc. is an industry leader in the design and manufacture of power conversion, power management, and networking solutions for the defense and aerospace markets. We work closely with the industry’s leading OEMs, integrators, and subsystem developers.

Our products include DC/DC converters, AC/DC inverters, solid state power distribution, generator control, VPX, and rugged battery backup solutions. We offer a unique lineup of power management solutions, offering software defined power control, as well as a rugged line of USB hubs, ethernet switches, routers, and other network solutions. We have a global footprint, with locations in the US, Israel, Switzerland, and India. 

 Within our US Sales & R&D office in Manchester, NH, Milpower Source is seeking an energetic and experienced Inside Sales Specialist to help manage pre-purchase order sales activities. The position will be a member of the Inside Sales Team, reporting to a Regional Sales Manager, and working closely with our outside sales, program management, production operations, business development, and quality assurance departments. Responsibilities of the role include regular customer phone engagement, new lead management and qualification, price quotation generation, open quote follow up, ensuring timely responses to customer order inquiries, and daily general support to the outside sales team. 

Ideal candidates for this role will bring inside sales experience, preferably within the defense and/or aerospace industries, demonstrated people skills, experience with CRM tools, extreme attention to detail, and a goal-focused attitude.

 Job Description:

·        Daily engagement via phone with customers to facilitate initial lead qualification, quote requests, purchase order updates, and order status requests.  

·        Regular engagement with outside sales team to support marketing collateral requirements, customer meeting coordination, quote requests, and other supporting functions to facilitate the team bookings goal.

·        Identify organizational structures of, and establish relationships with, customer accounts, targeting Buyers, Supply Chain Managers, Subcontract Administrators, and Program Office representatives. 

·        In partnership with the Regional Sales Managers, manage return business opportunities at existing accounts. Obtain and document customer order forecast data, support quotations for product demand, identify opportunities for long term purchase agreements, etc.

·        Support generation of non-standard quote and proposal documentation in support of outside sales and customer requirements. 

·        Demonstrated experience engaging customers via phone, supporting their requests and communicating information. Includes quoting, order status, and other sales related communication tasks.

·        Associate degree in business, Marketing, or equivalent program. Will accept equivalent experience in place of a degree.

• Exemplify a high degree of personal integrity, leadership, and interpersonal skills and abilities. Extremely detail-oriented personality
• 2+ years of Inside Sales experience
• Ability to work in a multinational, multi-cultural corporation
• Extraordinary communication skills, illustrating proficiency in both verbal and written communications in English. Developed & demonstrated teamwork skills
• Experience utilizing a Customer Resource Management (CRM) tool. Salesforce experience preferred.
• Ability to work on-site in our Manchester, NH Sales & R&D office