Inside Sales Specialist - OWP Pharmaceuticals

Job Summary

Drive product sales by effectively communicating features and benefits in a persuasive manner. Develop relationships with key contacts to influence sales. Meet and/or exceed selected metrics by executing selling focused activities including but not limited to phone sales, virtual presentations, and email communications with both perspective and current targets. Create and maintain territory growth through strategic targeting and ongoing selling/support to customers. Influence is seen on a territory level.

Key Job Responsibilities:

• Achieve daily and weekly call metrics
• Manage time and desk accordingly to complete all required tasks
• Communicate effectively in verbal and visual presentations to customers that align with key messages
• Create and execute collaborative tactics with outside sales partners in shared territories to increase target sales
• Maintain required project documentation and CRM database
• Handle and resolve customer objections and complaints in a professional manner
• Provide customers with strong support and answer inquiries within compliance
• Participate in training and development programs
• Follow all compliance requirements for calls and sampling procedures

Required Skills:     

• Excellent persuasive communication skills, both oral and written
• Strong individual drive, persistence, and resilience (i.e. GRIT)
• Possess powerful customer focus skills
• Demonstrate the ability to function effectively in a collaborative environment
• Aptitude for learning and retaining technical and clinical product-related information
• Ability to multi-task and work independently
• Proficient in Microsoft programs: Excel, PowerPoint, Word as well as Teams and Zoom
• Ability to speak and hear clearly on phone calls and presentations
• Ability to work 40 hours per week and sit for extended periods of time
• Ability to adapt and change focus quickly
• Bachelor’s Degree required

Preferred Skills:

• Two years of inside sales experience is preferred
• Pharmaceutical or healthcare industry experience preferred
• Documented track record of sales success

OWP Sales Competencies:

• Communication- a clear communicator; builds rapport well; is a good listener; can get messages across that have the desired effect; is effective in a variety of presentation settings; relates well to all kinds of people (up, down, sideways, inside and outside of the organization)                                          
• Learning on the fly- sharp, capable, agile; quickly grasps the essence and the underlying structure of anything; Is personally committed to and actively works to continuously improve him/herself; works to deploy strengths.                                                                              
• Drive for results- doesn’t shirk personal responsibility; can be counted on when times are tough; can be counted on to exceed goals successfully; steadfastly pushes self and others for results.                                                   
• Action oriented- is action oriented and full of energy for things seen as challenging; seizes more opportunities than others; makes decisions in a timely manner; can quickly sense what will help or hinder accomplishing a goal.        
• Grit- pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks; shares wins and successes                                  
• Integrity & Trust- is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.