Inside Sales - Kimball Equipment Company

Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of inside salesperson in our Salt Lake City location. Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries. We are growing quickly and are looking for someone motivated to grow with us!

Parts Sales Qualifications:

• Be able to communicate effectively with other employees and customers over the phone, through email and in-person.
• Be self-driven through the pursuit of producing positive results.
• Possess exceptional customer service skills.
• Be highly attentive to detail with a strong sense of urgency and the ability to multitask.

Parts Sales Responsibilities:

• Responsible for assisting outside sales representatives in nurturing customer relationships and ensuring a high level of customer service.
• Responsible for helping coordinate service jobs with outside sales representatives, customers, and service technicians to ensure all service orders are handled expeditiously.
• Responsible for parts and service order processing:
• Accurate, and up to date knowledge of the part systems for all manufacturers represented by the dealership (i.e., understands all the features and benefits of all parts sold).
• Able to determine pricing and discounts for all parts according to the company standards.
• Understands and employs good selling techniques, including conveying a professional and positive manner over the phone.
• Knowledgeable about the computer systems used by parts department.
• Acts as a facilitator for service technicians in finding and sourcing the parts that they need.
• Remains aware of all order statuses, keeping customers aware of any issues or the time frame in which the order will be fulfilled.
• Finds solutions for any issues that may arise within the department.
• Follows all policies and procedures as specified in the company handbook and as directed by the location manager.
• Maintains high employee morale.
• Attains short- and long-term objectives with good management/planning.

Parts Sales Compensation:

• Pay based on experience.
• Full benefits include 401K, PTO, health, vision, dental, and life insurance.