Inside Sales Representative - Dream Home

Overview
We are a residential roofing company providing high quality home services to the local
community. We succeed by providing a premier customer experience. Our mission is to
provide quality, with integrity, at a value. From lifetime material and labor warranties to
certified factory-trained installers, our goal is to turn our customer's Dreams into reality.
Our culture is fast-paced, diverse, and rewarding. We gauge our success on the
success of our employees.

What we are looking for:
Dream Home Roofers is seeking enthusiastic and results-driven Inside Sales
Representatives to join our dynamic team. As an Inside Sales Rep for our Roof
Inspection Campaign, you will be responsible for reaching out to potential customers to
offer them complimentary roof inspections. You will play a crucial role in promoting our
services, scheduling appointments, and providing exceptional customer service.

What you will do:
â— Make outbound calls to prospective customers to offer complimentary roof
inspections.
â— Utilize scripts and talking points effectively to communicate the benefits of Dream
Home Roofers' services.
â— Build rapport with customers and address any questions or concerns they may
have.
â— Schedule appointments for roof inspections based on customer availability and
company's schedule.
â— Maintain accurate records of customer interactions and appointment details in
the CRM system.
â— Meet or exceed daily and weekly targets for call volume, appointments
scheduled, and conversions.
â— Collaborate with team members and managers to continuously improve
campaign strategies and achieve performance goals.
â— Uphold Dream Home Roofers' commitment to delivering exceptional customer
service and professionalism in every interaction.
Benefits and Reward:
â— Hourly wage plus performance-based incentives/uncapped commission.
â— Comprehensive paid training and ongoing support to help you succeed in your
role.
â— Opportunities for career advancement and professional development within the
company.
â— Friendly and collaborative work environment with a focus on teamwork and
success.
â— Employee referral program - get paid for helping us grow our team!
â— President's Club for hitting sales goals
â— Optional over time on Saturday from 10AM-3PM

Must Haves:
â— Must be able to work in the office Monday-Friday from 9AM-5:30PM - no remote
â— Excellent communication skills, both verbal and written.
â— Coachable and eager to learn
â— Proficient in using technology; laptop, mobile device, tablet etc.
â— Strong organizational skills and attention to detail.
â— Sales mindset, driven and money-motivated
â— Goal-oriented mindset with a drive to achieve and exceed targets.
â— Positive attitude and willingness to learn and adapt in a fast-paced environment.
â— Customer focus and adaptability to different personality types
â— Ability to multitask, set priorities and manage time effectively
â— High school diploma or equivalent; additional education or training in sales or
customer service is a plus.

Plusses:
â— Phone sales experience preferred
â— Confidence overcoming objections
â— Experience in sales
â— Experience handling high call volume