Inside Sales Representative - Delaney Hardware
Sugar Hill, GA
About the Job
Position Overview:
What you will be doing:
Now Hiring: Inside Sales Representative
Schedule: Monday- Friday 8:00 am to 5:00 pm
Location: Sugar Hill, GA
What is in it for you:
Benefits: Medical, Vision, Dental Insurance, 401k, PTO, Paid Holidays
Compensation: $45,000 to $50,000
Compensation: $45,000 to $50,000
Summary:
Delaney Hardware is currently looking for Inside Sales Representative to work in our Sugar Hill, GA office. If you are looking to join a great team, have a background in the hardware industry, are outgoing and have outstanding customer service skills, a detail oriented, extremely organized, able to work independently, and a self-starter who enjoys working in a fast-paced high-volume environment - Apply Today!
What you will be doing:
- Consistently perform market research to identify new opportunities, decision makers, & other relevant information to begin sales process for potential customer accounts; and communicate those leads with appropriate team members
- Utilize your sales skills to recover underperforming accounts and to increase profitability by soliciting and servicing to generate revenue.
- Cold-call prospects that are generated by external sources of lead and ensure follow-up by passing leads to OSR with calls-to-action, dates, complete profile information, etc.
- Heavy focus on managing customer quotes daily in assigned territory and/or purchase orders from order entry through expected delivery and handle concerns as they arise.
- Serve as a secondary agent to the Sales queue and adhere to queue procedures
- Develop business opportunities by engaging customers or potential customers through an OB sales call approach; maintain an average of 40 or more OB sales calls per day, using a series of scripted call guidelines on every call
- Must maintain departmental KPI standards individually as well as team targets
- Develop and maintain partnerships with distributors to increase sales pipeline and enhance company and brand loyalty
- Daily batch review, backorders and quotes to address and/or escalate action on delinquent or potentially delinquent orders, including timely communication with customers
- Maximize sales opportunities by identifying and understanding customer needs, checking customer buying history, promoting new products, and educating customers on product solutions
- Develop daily/weekly call and/or email schedule to ensure efficient and comprehensive coverage of assigned accounts and/or prospects and report on progress at specified intervals
- Able to cross reference competitor product brands
- Maintain and expand CRM database within assigned territory keeping up-to-date records of client interactions, sales activities, pipeline management, ensuring efficient and organized account management
- Track activity using NetSuite. Learning to use the system successfully
- Execute and manage customer onboarding experience and report on effectiveness
- Make sales calls, deliver, and assist with sales/product demonstrations, and participate in customer training events as required
- Work with and support OSR & Sales Operations to reach Sales target goals by deadlines
- Support marketing efforts by promoting and/or participating in email campaigns, promotions, and other sales/marketing events as needed or required
- Manage inbound leads with a sense of urgency, appropriately qualifying and converting
- Communicate and collaborate across departments to fulfill strategic sales objectives
- Attend and participate in periodic sales training as needed or required
- Perform other duties and customer service tasks as needed or required
What you will need:
- High school diploma or equivalent required
- BA/BS degree and/or 4+ years previous sales experience preferred
- Excellent interpersonal and communication skills
- Excellent troubleshooting and creative problem-solving skills
- Strong sales aptitude, highly motivated, results oriented
- Able to constantly enhance one’s sales and technical knowledge
- Proficient in Microsoft WORD, EXCEL, and Power Point
- Self-starter, driven, articulate with excellent time management skills
- Be proficient on the computer and able to type at least 50 WPM
- Confidence, persistence, and an outgoing personality
- Able to work independently as well as part of a team
- Excellent attendance and punctuality
- Experience with an ERP system required. NetSuite experience preferred.
To Learn More About Us: Delaney Hardware
Pay Range:USD $45,000.00 - USD $50,000.00 /Yr.
Source : Delaney Hardware