Inside Sales Representative - Fender

Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") America’s Sales team, you will have direct contact with our customers, where you will create, build, and maintain strong business relationships.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for an Inside Sales Representative based in Scottsdale, AZ. To drive sales growth, you will work closely with our BDM’s and assigned dealers to facilitate sales to ensure our budgetary goals are being met. You will function as a liaison between sales and multiple departments, both inside and outside the organization.

Essential Functions: 

• Provide sales support to the Americas’ independent dealer and distributor networks
• Represent the complete portfolio of Fender/Squier Product lines
• Process all orders
• Coordinate sales efforts with BDMs daily
• Provide information regarding availability, current promotions, open order status, and shipping details
• Attend all Product and Sales Meetings
• Maintain CRM database to include customer notes
• Additional duties as assigned

Qualifications:

• 2+ years’ experience in a sales/customer service position required
• SAP, Excel, CRM experience required
• Strong organizational and analytical skills
• Knowledge of and passion for the Fender brand and products
• Superior customer service skills
• Self-motivated with the ability to multi-task in a fast-paced work environment

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.