Inside Sales Representative - Remote - OldCastle Building Envelope

Glass Territory/Inside Sales Representative located in the Pacific or Central Time zone is a key part of our Sales Team and will act as the primary contact point and account owner for assigned Accounts within the Glass business. As a trusted advisor, this role will be pivotal in fostering relationships with customers, the sales team, and internal partners. We pride ourselves on fostering a collaborative and results-driven environment.

Key Responsibilities

• Acts as primary contact point and account owner for assigned Key Accounts within the business unit with a focus on total sales revenue and booked margin growth.
• Identifies opportunities to expand and retain Key Accounts and opportunities for product cross-sell.
• Drives customer coverage activities consistently and actively to increase likelihood of renewals: email/phone/video follow-ups, answer questions, direct to appropriate support staff, and offer guidance.
• Engages Estimators for support in quoting customer’s project once qualified, and requirements are determined.
• Facilitates seamless hand-off to Customer Service to execute order.
• Engages qualified Field Sales Rep when opportunities for product cross-sell exist.
• Re-engages customer during expansion and renewal.
• Logs / tracks customer interactions and sales in CRM.

Key Competencies

• Make safety a priority in daily activities
• Conduct business with integrity
• Build Trusting Relationships
• Promote Brand Loyalty
• Drive Successful Customer Engagements
• Account Planning
• Sales Persuasion
• Technical Aptitude
• Driving for Results

Professional Experience/Qualifications

• Bachelor's Degree in sales/marketing or equivalent work experience preferred
• Minimum 2+ years of sales experience
• Experience working with large, complex organizations preferred
• Results oriented, ensuring we deliver on existing commitments while also working to continuously deliver an unparalleled customer experience
• Strong written and verbal communications skills to all levels of an organization
• Customer service, problem solving, and analytical skills required
• Strong attention to detail
• Strong organizational and interpersonal skills
• Self-starter attitude
• Results focused
• Advanced skills in Microsoft Office Software (Word, Excel, Outlook)

Other

• Will be managing multiple accounts
• >10% travel required

Who we are

At OBE, together, we build excellence every day we are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.

We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success.