Inside Sales Representative - OneTrust Home Loans

ABOUT THE TUBBS TEAM + ONETRUST HOME LOANS

The Tubbs Team is a well-recognized brand in the mortgage space due to their hard-working, energetic, talented staff who pride themselves on having expertise in all things finance. Our goal-oriented team is committed to providing elite mortgage advice on every single transaction. Our team has been in the top 1% of originators every year, from 2015 through current. With the last 3 years finishing just outside the top 200, nationally...and still feel like we have massive room for growth. Collectively, our team members have funded over $1 Billion in mortgages since 2017. Most of our core teammates have all been together for the last 6-7 years, because even though we live by high-productivity day in and day out, we have a family feel that goes beyond the workspace.

We are dedicated to discovering and providing industry leading technology, automation, integration and leads in an ever-evolving market to continue our ascension up the "mortgage scoreboard". We are recognized as a Fortune 5000 company offering conventional, FHA, VA, USDA, and jumbo financing, while boasting portfolio, construction, and structure finance lending divisions. Our focus on utilizing the latest technology to streamline the home loan process has made us a leader in our space. We really listen to our clients in order to anticipate their home financing goals and dreams. We're mortgage educators and financing strategists, providing detailed information and sound advice on mortgage options and industry trends. We focus our energies on a transparent and open communication loan process to close loans quickly. Service is everything!

Position Summary

The ideal Inside Sales Representative will generate new business opportunities by calling borrowers from our massive lead generation pipeline. This position will help guide customers through the application process while providing professional, over the phone communication to potential borrowers. A good Inside Sales Representative candidate can work well in a fast-paced environment while under pressure, achieve goals, and strives for excellence even in challenging economies.

Essential Duties and Responsibilities

• Ability to generate business from potential and existing customers through a large and provided lead generation pipeline.
• An ideal Inside Sales Representative will provide excellent customer service on inbound and outbound sales calls with a high conversion rate while achieving volume goals set and timely communication with customers.
• Contact and gather information from potential clients and scheduling appointments with our loan officers.
• Office Support for Loan Officers.
• Knowledge to maintain customer and agent information in the Customer Relationship Management system (CRM) for Loan Officers.
• Varied other tasks as assigned by the Branch Manager.
• Must be available to work weekends.
• Overtime hours are available with pre-approval.

The above functions are intended to describe the general nature and level of work performed by individuals assigned to this job. This is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.

Education and Experience

• The preferred Inside Sales Representative would have 2 years of cold calling or Sales Support experience, but not required.

Knowledge, Skills and Abilities

• The ideal Inside Sales Representative must be proactive, take initiative, be a driving force, good decision-making skills, and have the willingness to ask questions and follow directions.
• Computer skills: Word, Excel, Email, CRM.
• Strong communication and interpersonal skills.
• High level of professional integrity while maintaining a positive, helpful, and constructive attitude within work relationships.
• High level of customer service and attention to detail.
• Ability to maintain strong time management and organizational skills in a dynamic and changing environment.

*This position prefers National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, or candidate to be willing to acquire the necessary licensing.