Inside Sales Representative - Halocarbon

Are you an energetic, results-driven professional with a passion for building strong customer relationships and driving sales success? If you thrive in a fast-paced, dynamic environment and have a proven track record in account management and business development, we want to hear from you!

As an Inside Sales Representative, you’ll be at the heart of our sales and marketing efforts, bridging technical expertise with customer-centric solutions. This role is ideal for a highly motivated individual ready to make an impact in a growing industry by identifying new opportunities, nurturing existing relationships, and collaborating with cross-functional teams to deliver exceptional customer experiences.

Key Responsibilities

New Business Development (60%)

• Proactively prospect, identify, and close new business opportunities to position our technology for commercial success.
• Manage inbound leads, ensuring seamless technical coordination for product qualifications.
• Respond to e-commerce inquiries via email, chat, and phone, ensuring prompt and accurate communication.
• Support market research on trends, competitor analysis, and pricing strategies, providing actionable insights to the Marketing teams.
• Collaborate with Marketing to follow up on leads from campaigns and conventions, testing and validating strategies to maximize results.
• Develop a strong technical understanding of product properties and applications, refining value propositions to enhance market success.

Account Management (25%)

• Cultivate and maintain strong customer relationships to foster loyalty and satisfaction.
• Identify upselling and cross-selling opportunities to grow revenue within existing accounts.
• Act as the primary contact for assigned accounts, addressing issues and ensuring customer satisfaction.
• Maintain detailed CRM records, including customer interactions and business needs.
• Assist in developing strategic account plans and assessing customer buying processes.

Administrative Support (15%)

• Generate sales reports and performance metrics to support the Sales and Marketing teams
• Coordinate order management updates, ensuring timely and accurate communications with customers.

Qualifications

• Education

  Bachelor’s degree in business, Marketing, or a Science-related field (Chemistry/Engineering preferred.

  
  

• Experience

  Proven success in inside sales, B2B industrial distribution, pricing management, or technical sales.

  
  

• Knowledge of Engineered Fluids and Lubrication applications is a plus.
• Strong negotiation, pricing, and forecasting skills are desirable.
• Technical Skills: Proficiency in CRM software, MS Office (Excel, Word, PowerPoint), and sales forecasting.

What We’re Looking For

• Energetic, fast-paced, and results-oriented professionals with a “hunter” mentality for identifying and securing new business.
• Exceptional communication skills with the ability to convey technical information credibly and authentically.
• Strong problem-solving and analytical skills to drive targeted strategies and overcome sales objections.
• A team player who thrives on collaboration with Sales, Marketing, and technical teams.