Inside Sales Representative - Adam Equipment

 

Essential Job Duties:

• Answer inbound phone calls and advise customers on product options and any order related questions.
  
• Make outbound phone calls to assigned dealer base and prospective new dealers.
  
• Manage a portfolio of existing and potential customers via telephone contact.
  
• Provide sales support to outside sales / Business Development Managers.
  
• Achieve quarterly and annual sales goals.
  
• Increase revenue and profit with assigned dealers through professional selling skills.
  
• Generate new leads and prospect for new dealers to create an ongoing quote pipeline to successfully build new business.  Maintain and develop existing dealer base through trusted relationship management.
  
• Analyze business issues and business cycles to identify products and services to meet those needs, create persuasive sales proposals and overcome objections, issues, or concerns.
  
• Support assigned dealer base to enhance the relationship and build the Adam Equipment brand.
  
• Learn and maintain a strong working knowledge of the entire Adam Equipment product catalog.
  
• Maintain all contacts, leads, opportunities, quotes, lost sales, phone calls, emails, and meeting notes within Zoho CRM system.
  
• Submit sales reports, territory forecasts, industry trends and market reporting.
  
• Administrative duties as assigned.
  
• Adhere to and uphold all Adam Equipment policies, procedures, and code of conduct.
  
• Other duties as assigned by management.
  
  

Requirements

• Previous inside sales or call center environment experience.
  
• Hunter mentality – not afraid to engage with new and existing customer base.
  
• Associate or bachelor's degree or equivalent work experience preferred.
  
• Proficient in Microsoft Excel, Word, Outlook, PowerPoint, and Teams virtual meetings.
  
• Strong negotiation and problem-solving skills.
  
• Excellent oral and written communication skills.
  
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
  
• Strong attention to detail.
  
• Ability to develop and maintain business relationships with internal and external contacts at all levels.
  
• Self-motivated to win business.
  
• Must have a valid driver's license and safe driving record per Company and insurance policies.
  
• Scale industry experience is a plus.
  
• Bilingual in Spanish a definite plus.
  

Benefits

• Medical insurance
  
• Dental and Vision plans
  
• Life and disability insurance
  
• Supplemental insurance policies
  
• Paid time off
  
• Paid vacations
  
• 401K plan with company matching
  
• Office / social events throughout the year
  
• EAP program
  
• Discounts
  

Previous inside sales or call center environment experience. Hunter mentality – not afraid to engage with new and existing customer base. Associate or bachelor's degree or equivalent work experience preferred. Proficient in Microsoft Excel, Word, Outlook, PowerPoint, and Teams virtual meetings. Strong negotiation and problem-solving skills. Excellent oral and written communication skills. Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. Strong attention to detail. Ability to develop and maintain business relationships with internal and external contacts at all levels. Self-motivated to win business. Must have a valid driver's license and safe driving record per Company and insurance policies. Scale industry experience is a plus. Bilingual in Spanish a definite plus.