Inside Sales Representative - Team Builder Recruiting

Inside Sales Representative

Narvon, PA

• Join a close-knit team that prioritizes integrity, communication, and quality while helping families create cherished backyard memories
• Respond promptly to online leads from the website and phone inquiries, creating a seamless and professional customer experience
• Follow up with potential customers to understand their needs and help them select the perfect products for their backyard
• Prepare & deliver detailed, accurate quotes that provide clarity and build customer trust
• Close sales by addressing outstanding quotes, answering questions, and resolving concerns
• Coordinate delivery schedules and installation plans to ensure timely, efficient service
• Collaborate with team members to maintain smooth operations and uphold the company's commitment to integrity and quality
• Monitor & communicate with customers via social media channels
• Enjoy a small business that values personal connections, where every customer and employee matters

Star Quality Swing Sets is a family-owned business rooted in Lancaster County, dedicated to creating meaningful experiences for families. Guided by our core values of integrity, communication, safety, and product value, we strive to bring joy and connection to backyards nationwide. We seek a motivated, customer-focused Inside Sales Representative to join our team. This full-time role involves connecting with customers, understanding their needs, and guiding them toward solutions that enhance their family experiences. If you're passionate about building relationships, driven by purpose, and eager to contribute to a values-driven organization, we'd love to hear from you!

Our Ideal Inside Sales Representative:

• Experienced: 2+ years of inside sales or customer service experience. Familiarity with outdoor or backyard structures is a plus but not required.
• Computer Skills: Proficient with Microsoft Office and Google Workspace, with efficient typing. Able to quickly learn and use custom-made rendering software designed for the company's needs.
• Great Communicator: Excels in verbal and written communication, effectively engaging with customers, answering inquiries, and presenting product information.
• Personable: Approaches customers with warmth and professionalism, building trust and forming strong relationships while enjoying connecting and closing deals.
• Organized & Detailed: Manages multiple leads and tasks efficiently, balancing priorities to ensure timely follow-ups, accurate quotes, and seamless customer interactions.
• Independent & Collaborative: Works independently to follow through on leads while contributing to team goals and supporting colleagues.
• Problem-Solver: Tackles customer inquiries and challenges with creativity, resourcefulness, and a commitment to customer satisfaction. 

What We Offer Our Inside Sales Representative:

• Competitive Pay: $70K-85K/year – DOE
• Health Insurance Reimbursement
• Paid Time Off
• Simple IRA with a 3% company match
• Semi-annual bonuses
• Summer picnic & Christmas Party
• A consistent stream of high-quality leads to work with
• A collaborative team with a positive and encouraging atmosphere
• A small, faith-based business that prioritizes a safe, clean workplace and produces top-quality products you can stand behind

To Apply

If you have experience in customer service, sales, or a related field and are passionate about helping families create memorable backyard experiences, please apply for our Inside Sales Representative position. Please submit your resume in Microsoft Word or PDF format through this job ad.

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