Inside Sales Representative - Minneapolis Glass Company
Minneapolis, MN
About the Job
Do you excel at relationship building? Are you often told that you're a great listener, ask good questions and have excellent communication skills? Are you accountable and willing to take the initiative to identify & solve customer needs? Can you manage your time well? Are you eager to learn, organized, and goal-oriented? If yes, you might just be perfect for this inside sales position!
Minneapolis Glass in Brooklyn Park, MN is looking to hire a full-time Inside Sales Representative to interact with customers, share product expertise and quote glass fabrication projects. Do you enjoy helping customers and want variety in your daily responsibilities? Would you like to join a glass manufacturing and construction company that takes care of you and truly values your hard work and skills? If so, please read on!
This position earns a competitive salary based on experience. If you have related glass sales experience, you could earn up to $60,000+year and if you have some customer service or sales experience in manufacturing and need training on products and our systems, you earn at least $45,000/year. We are growing and have just built a new state-of-the-art facility to showcase our glass manufacturing capabilities. We also provide amazing benefits and perks including a strong low deductible health insurance plan, company-wide bonuses, matching 401k, a really strong community culture, and a predictable work schedule of 8-4:30 M-F that enables a healthy work-life balance
A DAY IN THE LIFE OF AN INSIDE SALES REP
As an Inside Sales Rep, you will be responsible for developing and maintaining strong relationships with customers by providing glass product information, quoting a potential sale and doing follow ups. You will partner with the customer to really understand the product request, consult pricing guidelines and drawings to generate detailed quotes that become sales!
You engage with customers via email, phone, or face-to-face. You will gain in-depth knowledge of the company's product offerings and manufacturing capabilities to assist customers in product selection. You collaborate with technical order entry and production team to ensure technical feasibility of quoted products. You will maintain accurate records of all quotes, customer communications and order statuses in the CRM and ERP system.
You are the face of Minneapolis Glass and make it all happen for our customers! Beyond quoting, this also includes being the primary point of contact for answering phones, directing calls, monitoring all email correspondence and managing the will-call process to notify customers of completed orders and material ready for pick-up.
QUALIFICATIONS
- A high school diploma or equivalent
- 2+ years of customer service, inside sales experience in a manufacturing environment.
- Knowledge of glass products and glass fabrication process strongly preferred.
- Proficient in Microsoft suite and ability to work in a fast-paced office environment.
- Familiarity with customer relationship management (CRM) software and Enterprise Resource Planning (ERP) systems preferred.
WORK SCHEDULE
This inside sales position is full-time with a schedule of 8 AM – 4:30 PM Monday through Friday and no cold calling or travel is required.
ABOUT MINNEAPOLIS GLASS
Since 1937, we have been offering the best custom glass fabrication and glazing services throughout the Midwest. Our integrated technology automates production, capacity planning, and project management for fewer surprises and faster fixes. We are a woman-owned contractor who strives to maintain the long-term success of customers, industries, and communities. By continuously innovating our manufacturing and installation processes, we eliminate confusion and make doing business easier.
With 10+ years of average employee tenure and eight decades in business, we continue to make our team a priority in our business. We have competitive wages, great benefits, and a supportive culture. Our employees also enjoy opportunities for growth, a family-like team, and a manageable workload. We're proud of our strong values of relationships, integrity, expertise, ownership, and perseverance – you will feel the difference!
ARE YOU READY TO JOIN OUR GLASS SALES TEAM?
If you feel that you would be right for this Inside Sales job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 55445 EEO/AA