Inside Sales Representative - MACNY's Job Board
Mattydale, NY 13211
About the Job
JOB SUMMARY
Eraser Company is looking for a highly motivated and self-driven Sales Representative to join our dynamic sales team. This is an exciting opportunity to join a manufacturing company that’s been around 100+ years.
Responsibilities:ESSENTIAL FUNCTIONS
- Attainment of personal & departmental revenue goals as well as metric targets.
- Contact potential or existing customers to discuss how specific products or services can meet their needs.
- Support customer inquiries, provide product knowledge, and respond to sales requests in a timely manner.
- Research customer needs and provide appropriate solutions.
- Accurately record customer data and sales transactions.
- Monitor customer accounts, follow up on quotations, and track order/repair status.
- Support email marketing campaigns as well as digital advertising campaigns.
- Assist with trade show preparations, logistics, set up, staffing, and new product launches.
- Assist in training new sales staff on customer service, product knowledge, and sales techniques.
- Assist in developing and improving customer service processes and procedures.
- Assist in developing new and maintaining existing customer relationships.
- Provide feedback to management on customer service and sales performance.
- Adhere to ISO 9001 procedures and policies.
ADDITIONAL RESPONSIBILITIES
- Occasional travel is required as business needs dictate.
- Perform other duties as required or assigned by management.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to:
- Ability to hear average or normal conversations and receive ordinary information.
- Average, ordinary, visual acuity necessary to prepare, inspect documents or operate office machines.
- Convey information that is detailed and/or important accurately.
- Frequent finger, hand, and wrist movement – typical computer/mouse and phone usage, picking up small items and operating office machines.
- Sedentary work; Sitting most of the day.
EDUCATION & EXPERIENCE
Business Degree in related field or relevant experience preferred.
KNOWLEDGE, SKILLS & ABILITIES
- Microsoft Office Suite and Windows experience required.
- Maintain a positive attitude.
- Excellent communication and customer service.
- Customer-focused mindset
- Problem solving skills.
- Must be a Team player.
- Multi-tasking and prioritization skills.
The Eraser Company Inc. specializes in manufacturing machines to process cable, tubing, and wire and has served thousands of customers around the world. Our tools are proudly made in the USA, and we have been in business for more than 100 years.
Our purpose is to meet the needs of our customers by manufacturing only products that are of use and value, and to provide employees with an opportunity to progress and grow in a way that will allow them to reach their potential and improve their quality of life.