Inside Sales Representative - Gutterglove

Gutterglove is a leading manufacturer of gutter guards. For over 20 years, we’ve been providing our customers with a superior product and exemplary service, but our mission goes beyond that. Our Purpose is to make a positive impact on the people and communities we serve. Our Vision is to protect every gutter on every home.

To fulfill our purpose, mission, and promise, we’re driven by our core values. Each member of our team should be guided by these cultural cornerstones: commitment, teamwork, integrity, respect, and excellence. When you join the Gutterglove team, you commit to serving your team members, customers, and responsibilities with these values in mind.

In return, Gutterglove commits to fostering your personal and professional goals, and doing whatever we can to help you develop and achieve them. Working for Gutterglove is about more than just getting a job done. It’s a relationship. We, as a company, can only succeed if our team members feel equally successful. Creating and cultivating an environment that encourages you to pursue your dreams is our way of ensuring we achieve success together.

Our Promise at Gutterglove is Do It Right. Do It Once. We pursue people who are enthusiastic about the work they do and passionate about doing it well. We say what we’re going to do, we follow through on our promises, and we stand behind our decisions and our products.

The Inside Account Representative will be responsible for generating leads, proactively managing key accounts, and driving accelerated sales growth.

Essential Functions

• Sales Goals: Achieve and exceed monthly and quarterly sales targets set by the sales manager
• Account Management: Proactively nurture and assist with the management of key customer accounts to ensure sales are optimized and upsell opportunities are routinely communicated
• Identify Sales Opportunities: Proactively seek out new sales opportunities through cold-calling, networking, and lead generation activities
• Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and providing solutions to them
• Product Knowledge: Demonstrate in-depth knowledge of our products and programs and effectively communicate their benefits to customers
• Sales Presentations: Conduct remote/virtual sales presentations to potential customers, highlighting key features and advantages
• Sales Administration: Maintain accurate records of sales activities, customer interactions, and transactions in the CRM systems
• Collaboration: Work closely with the sales team, marketing, customer success and other stakeholders to develop and implement effective sales strategies
• Market Feedback: Gather and report customer feedback and market trends to help improve products and services
• Sales Analytics and Reporting: Utilize reporting and forecasting systems to ensure sales planning is accurate and timely

Required Qualifications

• Minimum 5 years proven experience and expertise in inside sales, preferably in the building materials or construction industry
• Must have track record of routinely achieving/exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build rapport with customers in order to proactively obtain new and/or replenishment orders
• Must be highly proficient in CRM software and Microsoft Office Suite
• Proficient with sales analytics (reporting) and forecasting fundamentals
• Comfortable and thrives in fast paced and multi-tasking environments
• Self-motivated, goal-oriented, and able to work independently as well as part of a team
• Proven track record of achieving sales targets
• Excellent communication and interpersonal skills
• Bilingual (Spanish) a plus

Required Education

Bachelor’s degree in Sales, Business Administration, Marketing, or a related field