Inside Sales Representative - Flow Control Group

Cincinnati, OH, USA Req #488

Tuesday, February 13, 2024

Company: Jflow

About Us:

JFlow Controls is headquartered in Cincinnati, Ohio, with an extensive representative network throughout the U.S. and abroad. We offer unique pattern designs with fully traceable raw materials, spectroscopic testing of casting, and numerically controlled machining. All valve components are inspected to international standards after assembly. The valves are fully tested to API598. The manufacturing process is committed to the ultimate in close tolerance production allowing to guarantee high quality, high cycle, and flexibility in materials to meet our customers' demands. The strength of our technically trained sales, engineering and service teams, the quality of our products, and our innovative solutions distinguish Advanced Control Products in the marketplace. Join our team!

Summary

Consistently increase customer satisfaction by exceeding their expectations. Work closely with the outside sales account managers with the goal of meeting company sales and revenue goals.

Responsibilities

• Answer all sales related incoming calls and determine appropriate action.
• Development of in-depth product knowledge and necessity to stay current on all product changes.
• Process quotes, orders and delivery inquiries in an efficient and quick manner.
• Provide prompt technical support to customers.
• Work closely with outside sales account managers to assist in any needs, relating to customers, they may have.
• Assist in monitoring inventory and physical inventory counts when needed.
• Coordinate product literature, samples and direct mailings.
• Maintain and develop relationships with customers and prospects
• Properly record all relevant sales activity using the existing "customer relationship management system" (including calls, prospect pipeline, account notes, etc.)
• Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals.
• Provide prompt, courteous and professional response to customer/prospect service-related issues.
• Active participant in sales meetings and training opportunities
• Partners with outside sales team members to ensure that we are responding to new business opportunities and prioritizing growth of new accounts

• College degree or associates degree a plus, Bachelor's degree in business, finance, accounting, economics or other business-related curriculum is desirable.
• Previous experience in inside sales/customer service is desirable.
• Experience sales and service of valves, valve automation, instrumentation a plus
• Previous experience managing a team is desirable
• Experience with sales planning or forecasting is desirable

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No Agencies, Please

Other details

• Pay Type Salary