Inside Sales Representative - Zekelman Industries

You may not know our name, but you know our products.  What we make is part the places where we live, work and play – all day, everyday.

Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dating back to 1877. We’re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.

We believe in what we build and what we build, builds the world around us.  Hospitals, hotels, schools, bridges, airports and more.

Come build a career you believe in.

JOB SUMMARY

Represents the organization externally interacting with prospective and established customers to assist selling the organization’s steel products and services. Organizes and maintains customer accounts. Collaborates with the sales and production teams to ensure product characteristics and delivery timelines meet customer requirements.

JOB RESPONSIBILITIES

• Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy.
• Monitors client accounts and organizes and maintains customer records.
  • Uses Portal to enter orders, proofreads order entries for accuracy to eliminate product, price and freight errors, checks orders, and releases orders.
• Obtains customer shipping releases and communicates with production and shipping teams to identify ready materials and assist with building loads.
• Learns to review quotes and assists with the incoterms and pricing reviews.
• Serves as an inbound phone back-up to Inside Sales Representatives.
• May occasionally travel to customer locations to assist team members.
• Performs other duties as they might be assigned.
• Regular and predictable, full-time, on-site attendance during scheduled hours.

EDUCATION / EXPERIENCE

• High School diploma; or Bachelor’s degree – preferably in Sales, Marketing, Business Administration, Logistics or similar relevant field
• Some customer service / inside sales experience, preferably in steel industry

KNOWLEDGE / SKILLS / COMPETENCIES

• Basic knowledge of Wheatland Tube’s capabilities and internal requirements to maintain operating efficiencies – preferred.
• Good knowledge of Microsoft Office, business systems and mobile platforms
• Basic mathematical aptitude
• Strong customer service skills and willingness to improve and take them to the next level
• Good sales and verbal and written communication skills
• Goal oriented, team player who prioritizes and completes multiple tasks in a timely manner
• Professional conflict resolution and problems solving skills
• Ability to develop and maintain internal relations with hiring managers, technical and manufacturing personnel

#LI-KC1

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.  In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.

M/F/D/V

We are Zekelman Industries.

We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.

We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.