Inside Sales Representative - Cast in Place - Insteel Industries

Do you have experience in sales? Are you looking to be part of a well-organized, dynamic team? Are you interested in growing with an established, publicly traded company with a strong history, bright future, and respect in its industry? If you answer yes to all these questions, this may be the right fit for you!

*This position is located in Mount Airy, NC and relocation assistance will not be provided.

About Us
Insteel Industries, established in 1953, started from humble beginnings, embraces strong values, and has its Home Office in Mount Airy, NC.  We are the nation's largest manufacturer of steel wire reinforcing products for concrete construction applications. We manufacture and market prestressed concrete (PC) strand and welded wire reinforcement, including engineered structural mesh, concrete pipe reinforcement, and standard welded wire reinforcement for concrete reinforcement applications. The company operates ten manufacturing facilities in eight states.

About You
The person we are looking for will be a team player with a high level of communication and the ability to build relationships across various departments. You will be responsible for providing prompt and high-level customer service while ensuring accuracy.

Position Snapshot
An Inside Sales Representative is commonly expected to know how to read and understand drawings and spreadsheets and have high accuracy math skills. To be successful in this role you will:

• Communicate daily to update inquiries, lead times, orders, deliveries, market trends.
• Generate professional level quotes within 2 hours keeping in mind the following criteria to ensure a high level of customer service: takeoffs from drawings for weight calculations, item creation, fabrication cost determination, freight cost calculations, and determine lead times.
• Process orders for manufacture and shipment daily by scheduling orders with Master Scheduler, obtaining credit release, and coordinating shipment.
• Work with Product Engineers as needed on special orders.
• Secure new product information and submit to production as needed.
• Monitor daily production versus promised delivery dates and work with Production Control team members to take appropriate measures if production is late.
• Enters, saves supporting documents, and maintains project and shipment data accurately in Oracle. Keeps all components of projects in sync as projects progress and ensure that the contribution forms in Oracle properly represent the project and monitors underlying sales and purchase orders so that revenue is recognized properly. Will review periodic progress billing for accuracy before invoicing the customer.
• Will be required to work outside of normal business hours, including the weekend, as needed to ensure high level of customer service and meet customer demands.
• Follow up on outstanding quotes to create purchase orders to accommodate production of finished goods. Will review order shortfalls with National Sales Manager and Master Production Scheduler, jointly deciding on appropriate action.
• Obtain information for processing new accounts, follow through processing and establishing credit.
• Manage customer claims and complaints timely, in adherence with internal procedures and Revenue Recognition controls.
• Prepare various reports as assigned.

Requirements and Education:

• Minimum of High School Diploma; bachelor’s degree is preferred
• Working knowledge of Microsoft products (Work, Excel, Outlook) required
• Minimum of 5 years’ work-related experience
• Ability to work off hours and weekends as needed
• Combination of education and experience may be accepted

For your hard work, you receive:

• Competitive base pay
• Bonus and incentive eligibility based on organizational performance
• Paid time off including holidays and vacation
• Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

INSTEEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to consider applicants residing in locations outside the US requiring Visa sponsorship at this time.

COMPANY: Insteel Industries is the nation's largest manufacturer of steel wire reinforcing products for concrete construction applications. We manufacture and market prestressed concrete strand and welded wire reinforcement, including engineered structural mesh, concrete pipe reinforcement, and standard welded wire reinforcement.

Insteel has 11 manufacturing plants across the US and a professional engineering services division with the goal to be the nation's supplier of choice for steel wire reinforcing products for concrete construction applications by delivering superior value to our customers. Insteel Industries, Inc. is a publicly traded company. https://insteel.com/careers/Career-Paths/default.aspx

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