Inside Sales Representative - UPLIFT Desk

Job Description

A Inside Sales Representative plays a pivotal role in generating revenue for a company by answering inbound inquiries from potential customers as well as maintaining and nurturing existing customer relationships. This position requires a combination of sales acumen, communication skills, and product knowledge to meet and exceed sales targets.

Required Qualifications

• 2+ years of proven experience as an Sales Account Manager or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to explain complex concepts in a customer friendly manner.
• Motivated, goal-oriented, and results-driven.
• Adaptability and willingness to learn about changing products and market trends.

Preferred Qualifications

• In person sales experience, helping with clients face to face
• 2+ years of Customer service experience
• Strong organizational skills to manage an inbox efficiently
• Strong problem-solving skills and the ability to handle objections effectively.
• Experience in a leadership/management role

What You’ll Do

• Communicate with customers through various channels such as phone calls, emails, video conferencing and our showroom.
• Acquire an in-depth understanding of the company's products/services, their features, benefits, and competitive advantages.
• Provide accurate quotes, pricing, and proposals to potential customers based on their needs, negotiating as necessary to close deals.
• Prepare and deliver compelling sales presentations to showcase how the products/services can solve the customer's problems.
• Utilize effective sales techniques to guide potential customers through the sales process, ultimately converting leads into customers.
• Maintain relationships with existing customers to encourage repeat business, upsell additional products/services, and generate referrals.
• Meet or exceed monthly, quarterly, and annual sales targets and quotas set by the company.
• Regularly update and maintain CRM systems to track customer interactions, sales progress, and forecast potential sales revenue.
• Collaborate with other sales team members, marketing, and other departments to align efforts and achieve common sales goals.
• Handle all customer service issues that arise post sale.

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off
• 4% 401K company matching with instant vesting (after one year)
• Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from)
• Flexible spending account (FSA) for health care and child care costs
• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
• Free UPLIFT Desk (after one year)
• 50% discount on all UPLIFT products
• Free healthy (and not so healthy) snacks and drinks
• On-the-job training and skills development
• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: $60,000 - $74,000 a year
• Type: Full-time
• Employee Status: Regular
• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week
• Location: Austin, Texas 100% on-site

About UPLIFT Desk

As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content teams ecommerce website offers customers the ability to highly configure products. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 3 years in a row
• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
• Google reviews - 4.8 rating with 4000+ reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year

• Solar Powered Operations - Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses

• We use sustainable materials in our products. Some examples are:

  • Bamboo Desktops, Drawers, & Motion Boards - The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour

  • Eco Curve Desktops - Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents

  • Rubberwood Desktops - Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.